VIRGINIA BEACH, VA — 4/27/26 – Rep. Jen Kiggans (VA-02) sent a letter to Virginia District Manager Anthony Impronto of the United States Postal Service (USPS) in response to the recent publication of the USPS Office of Inspector General’s (USPS OIG) Audit Report uncovering serious operational issues at the Suffolk Post Office. USPS OIG’s findings included delayed mail pieces, improperly scanned packages, hazardous working conditions, and poor oversight over daily operations.
The report highlights that on the day of the inspection, USPS OIG identified 26,430 delayed mail pieces that were improperly reported to USPS management. Issues related to scanning packages were also uncovered. USPS OIG documented instances where scan data was being inputted more than 1,000 feet from the intended point of delivery. As an example, a carrier scanned a package as “delivered” nearly 4 miles away from the intended delivery location. USPS also identified notable safety and security issues related to property conditions at the Suffolk Post Office. This included un-inspected fire extinguishers, blocked access to electrical panels, and swinging doors that were chained shut and blocked by large bins.
Congresswoman Kiggans said, “I have continued to hear complaints from constituents regarding the performance of the Suffolk Post Office and the most recent results contained within the USPS OIG interim report related to the delivery operations and property conditions is deeply concerning.”
“This report underscores that these issues are not only impacting the timely delivery of letters and packages across my district, but that facility conditions are also raising serious safety concerns for USPS employees. I expect management to address these deficiencies and I look forward to reviewing the final report from USPS OIG. I’m hoping that my letter to District Manager Impronto conveys the seriousness of these issues and helps ensure they are addressed without delay.” she concluded.
Read Rep. Kiggans’ letter to Virginia District Manager Impronto here.
Read the USPS OIG report here.
