The U.S. Postal Service is a Toxic Work Environment

Dr. S. Musacco - Beyond Going Postal

April 14, 2010
by Dr. S. Musacco

Dr. Steve Musacco is a Ph.D. in organizational psychology, a M.S. in Counseling, and a B.A. in psychology. He’s been licensed as a Marriage and Family Therapist and completed Coachu’s coaching program. He also worked for the postal service for 30 years.

Dr. Musacco said:

Prior to my retirement from the USPS, at a former district I worked for, there were three suicides within a two year period that I concluded were contributed to in significant part by how these employees were treated in the workplace. The third employee, a city letter carrier, fatally shot himself in a postal jeep and left a letter stating that he could no longer take the job. The night before he committed suicide he told his wife he did not know if he would be able to handle his job anymore. How do I know? His wife told me this one day after his suicide. He was one of the best employees in the office. The District Manager and I interviewed his coworkers after his death, and they stated he would urinate in a bottle while on delivery route for fear he would not meet an artificial deadline set by postal management. During the interviews, one of the postal supervisors told the District Manager and me that the day before the suicide she gave a letter to all the city letter carriers in the station, noting that any future over time used for their routes would be considered unacceptable performance. The suicide at the Gastonia postal facility was the second since December 2005.

Many people have asked: Why is there so much stress and workplace tragedies in the U.S. Postal Service? The answer to these questions is because the postal culture embraces and reflects core values that center on achieving bottom-line results with little or no regard for employee participation, respect, dignity, or fairness. Additionally, there is little or no accountability for the actions of top management in the Postal Service. Many postal facilities consequently have toxic work environments, and they can be a catalyst or trigger for serious acts of workplace violence, including homicide and suicide. The associated rewards system for behavior consistent with the postal culture core values, moreover, enables systemic organizational and individual bullying of employees at all levels of the organization.

I define a toxic workplace environment as a workplace where there is a high incidence of stress-related illnesses. These stress-related illnesses are manifested by psychological and physical deterioration. In other words, these types of environments seriously erode employees’ health and well-being. The primary factors contributing to a toxic workplace environment are high job demands, low job control, and low social support. Low social support generally entails a lack of respect and validation of employees’ dignity by their “superiors”. It also oftentimes includes organizational practices and methods that encourage the bullying of employees to meet corporate goals.

Dr. Steve Musacco
Beyond Going Postal

Submitted by:
Eric L. Wattree
wattree.blogspot.com
Ewattree@Gmail.com

650 Responses to "The U.S. Postal Service is a Toxic Work Environment"

  1. After 2.5 years I resigned. the week after I made regular. why? A supervisor came up to me and said ” I know you made regular but for now you will be working 12/60. I guess cause it was peak season. I had FMLA and she told me that I better not call out for a doctor’s appointment and that she is going to check with human resources to make sure I converted. A week later I said Did you get in touch with HR. She said yeah, you converted but are unassigned at this point so I’ll put you down M-S with OT. You’ll have off Sunday. And don’t file a grievance cause you won’t win. you’re still learning as far as I can tell. I lost it, went into the PM office told him to give me a resignation letter immediately. He was kinda surprised. I took the letter to the supervisors. Told them that I was leaving immediately. They looked in awe. I wrote down my reason for leaving was to pursue a career in agriculture. Then for the exit review I wrote down, Toxic work environment. they signed it as well and I left a full truck of partials for them to sort out. They never mailed me anything from HR. It’s now November 2024 and I resigned in December of 2022. They owe me my AL as well as my last week till this day. I am so glad to be out, I was becoming brainwashed, losing weight and taking to myself. The entire experience felt like I was in a state prison. I felt so much freedom as I drove away, and yes I stuck my arm out the window and gave them the finger. I even got unemployment. I now operate my own produce delivery service that caters to high end Italian restaurants and am happy as hell. I realized after I left that there must be a secret society that management pledged their lives to. They were promised a career if they agreed to play the game. I wonder what would happen if somebody dropped off a few names and pictures of unsafe work conditions including a few duplicate shipping labels that happened to get delivered to the PM girlfriend. yep I was told to deliver them all 2X a week 1 full pallet a day to the same address usually slightly spelled different and to all fake names. They were using fake labels and selling undeliverable Amazon products till the day I left. they all were delivered to the same house and all were sold online with fake Pitney bowes labels. unreal, well no more jail time for me I wish you all the best.

  2. Management is crap. Performance numbers all that matters. Wage theft, hostile work environment. NALC president Renfroe support DEJOY 10 year plan to cut service and labor cost. It’s not working.

  3. I am saddened to come back here after almost a year and read the comments that never seem to change. When will someone in Congress put an end to the bullying and nonsense and realize that a happy employee is a productive employee. No matter how good of a worker you are, the Postal Service will rip your work ethic right out of you. Congress, as I learned during my career, is the only place you can really turn to when the crap needs to stop. The NALC, EEO, EAP, etc., etc. is one big merry-go-round of B.S. Even USERA and Veterans groups won’t help. I have been retired for almost 6 years now and it hurts me to see that nothing has changed. I am more than happy to be out of there but you are left with a certain amount of PTSD when you retire. The only thing I can do is to ask the man above to make sure he punishes the lazy self entitled bullies one way or another. 99% of postal management are pure cowards. They couldn’t do the simple job they were hired to do and certainly don’t have any management skills that they ever learned at any college because 99% of them never went to college or have been in the military, hence, lack respect for people because they have no self respect. I believe that EVERY carrier should send a message and QUIT the almighty NALC and let the politicians get the message that enough is enough. 99% of letter carriers are a good bunch of people and should be allowed a fair and decent place to report to every morning. Again, I wish someone high up in the political world could stand up and somehow make a positive change. Letter carriers work very hard and deserve better than this ridiculous nonsense.

  4. I have worked for USPS, for nearly 25 years. USPS management is highly abusive and disrespectful. They micro manage everything we do. From the moment we arrive to work the mental abuse and intimidation begins, it is an everyday thing.. USPS has a problem retaining employees due to its abusive nature. Most employees are very unhappy and miserable but try to hang on to the job and put up with abusive environment. A number of times have had coworkers come to me crying because of ugliness and mental abuse. Many of us are military veterans, for many years we have been told over and over things will get better but the abusive treatment only gets worse. We recently had an employee die while delivering mail under Texas hot temperatures (June 20th,2023). Sadly but true USPS does not care for its employees, for them it is all about numbers and hanging on to their own positions.

    Do to so much physical and mental abuse had to seek professional help. Have reported the abuse to higher management, unfortunately they don’t seem to care.
    I hope Congress and the public can read some of our comments and take action reforming USPS abusive and toxic work environment.

  5. I work for the usps for 23 years now. 5 Years as a sub. and 18 as a mail carrier. the post office I work is bad. I’m have been harrased for years. postmaster and management allow it to happen. don’t have any back bone to stand up for what’s right. I just think they just don’t care. I wonder how they feel if it was them in my shoes. I get harassed on the work floor and in my vehicle every single day I have went up as high in the postal service. nothing been done. I have 2 more years . to get my full retirement. and then im done with this place. all I can say is if anyone wants to get a job. got else were. postal services is the worse place. period. dontbgetva job there. it’s a place you will regret you ever came to.

  6. I worked for the post office 21 years, I worked 6 days a week for 6 1/2 years. Transferred to Maintenance dept. to get 2 days off a week. in the end I was a supply clerk for distribution facility. once someone gets jealous and wants your job they will do anything to get it. spread lies about you to turn others against you. Our plant manager was married to a person in the Maintenance dept, she got jobs she wasn’t even qualified for, nepotism is a major problem in the post office, Favoritism starts because of this. Forced overtime is another problem, granted there are many greedy people at the post office, that work any overtime they can get cause their job is easy. The hard workers get stuck doing the deadbeats work all the time, they leave the slackers alone and work to death the workers. Management is a major problem too, most of the time the sit in their office on their phones, watching videos instead of doing their job on the workroom floor. Again its the hard workers that run the show, management is useless and a waste of money. It is no wonder they have major problems, they need changes from top management on down to survive. All I know is I’m thrilled to be out of that toxic work environment.

  7. Guys, you need to get help from your steward. If your steward sucks, get help from the union president. If that person sucks, keep moving up the chain. The union has a legal responsibility to represent you regardless of your membership status.

    The [removed by PEN] that happens at work cannot be tolerated. There are things that you can do to turn the tables. You need an ally and your union is the best way to start.

  8. I WORK AT THE US POSTAL SERVICE FOR 20 YEARS MY MANAGER DEACTIVATED MY TIME CARD I DIDNT KNOW I HIT THE TIME CLOCK EVERY DAY WHEN IT WAS TIME TO GET PAID MY CHECK HAD 0 HOURS .

  9. why will no one do anything. this is a reflection of every single perdon who lives in the united states. if no government official no lawyer no union rep will do anything to protect these workers. then we as citizen must protest and demand a change. demand that these workers be treated with respect. demand that management on up be prosecuted for criminal offenses. i havd written the president 3 times and i found out that the presidents of the united states have demanded that usps letter carriers continue to deliver the mail anc shut up about it. president biden has ignored my cries for help. we the people need to fight for these employees they are literally treated like they do not matter at All. if we band together and disrupt the mail system by protesting peacefully. and marching to the capital. and force the government to acknowledge and change this only then will these employees stand a chance

  10. I currently work for usps . Absolutely hate this job. My route currently takes me 10 to 12 hours to finish, and yet every morning management will come by and try to give me an extra 2 to 3 hours of overtime, which I do not want or need. It’s absolutely the worst work environment. Most of my coworkers are assholes and just look at you with dead grumpy look. I’m currently looking for new employment after becoming a full time regular just 3 days ago. Management makes you feel like dirt for needing a day off . No breaks , no lunch, and zero life balance. Recently was pulled into the office with a few other PTF that just became regulars, and I was being singled out for all the things I was doing wrong . I told the fat pig of a manager just to save her breath because I might not be working here much longer. Then the conversation switched to. This is a wonderful job and why I should be happy with my position…..Bottom line is the place is a cluster of a clown show. I won’t be brainwashed into thinking this is OK or a healthy work environment.

  11. I’m a current rural carrier going on seven years. I’ve been harassed in every way you can think of. I absolutely hate this job! I’m still there due to the job security and unfortunately, a single mom. I’ve file multiple eeo claims and I haven’t had no relief yet. They automatically believe management over your testimony. It’s unbelievable how humans of age act. I’ve always worked multiple jobs at once and never in my life have I been under so much stress. If we came together and voiced the truth, there will be a change. Until then, things will never change for the better of the employees. I can write a book about what has happened and still on going. I feel like I’m in a horror movie. I constantly have nightmares and the thought of having to go to work for these people is sickening. They are now tampering with my personal, daily mail. They have stopped my transfers. They have interfered with my personal life on personal matters.

  12. I want to wear my neck fan at work but I’m not allowed to because they say it’s a safety issue it’s hot in there and I have bronchitis but I wore it over a year without any problem until now someone told on me out of spite it’s a lot of mean spirited people at my job can I fight it and be allowed to wear it

  13. It has been almost 5 years now that I retired and I still have flashbacks of disbelief how this company treats good workers. It’s no surprise to see that the nonsense still goes on and I guess it will never end. The only solace I get is when I run into a former customer from my route who tells me how much they appreciated my efforts and they miss me. Not one single person that has retired in the last 10 years ever comes back to visit the work place like they used to do at Christmas time. If you are a young person with no direction in life, join the Air Force and stay there. I regret getting out and chasing “better money” with the USPS. The Air Force rewards a job well done and they don’t have a lazy union to deal with, just good people. I thank God every morning that the nightmare of working for the jerks at the USPS is over. My only advice to a current carrier is to use up ALL of your sick leave before you retire and never give them any “extra efort”. They don’t deserve it.

  14. I knuckle down and work through my breaks and it’s never enough.

    Management punishes both good and bad behavior, while NALC rewards bad behavior.

    I’ll be in therapy for the rest of my life.

  15. But how do we move forward after resigning? I still can’t breathe. I’m home with my children and I can’t touch them or stand the sound of them. Can’t even think of anything to type. It’s been a year. I’m scared to ever work again. I left the office because I was going to kill myself on the office floor after busting and opening my face open on my case. But I made it signed and walked out numbly. But I’m not living. The things they did to me. To my mind. To my body. Lost my insurance of course. There’s no mental help. I called crisis and ended up handcuffed and put into free state psych ward. No one in this world understands. There’s no one that can even….get it?! You know?

  16. My son just took a job with USPS. Sorting facility in springdale ohio. 6 -10 to 12 hour days a week. No posted schedule. Supervisor disappears hours before he is allowed to leave. Employees not held accountable so they leave their workstations. No training after orientation. Placed on lines without proper training and expected to work multiple lines alone.

  17. What can be done to stop this.my friend works at post office and is becoming I’ll from stress.does she have as my rights

  18. You should check out the peoria main post office in Arizona this place is horrible

  19. It is even more true today… there should be a way to keep the intimidation and threats out of the workplace especially by management

  20. I WORKED FOR USPS FOR 40 YEARS. A BEAUTIFUL JOB AFTER I W AS WORKING FOR THESE SLICK PEOPLE WITH NO BENEFITS OR A DECENT RETIERMENT. SO I SAID THIS IS WHERE I STAY. UNTIL I RAN INTO THESE INCOMPETENT ASS KISSING SUPERVISORS THAT THOUGHT THAT THEY WERE KINGS BECAUSE THEY PUT ON THE TIE AND WHITE SHIRT.
    IV’E HAD TO HOLD MY TEMPER SEVERAL TIMES BECAUSE THEY THOUGHT THAT THEY COULD TALK TO YOU THE THEY WANTED.
    I HAVE SEEN A FLEET MANAGER GET ESCORTED IN HAND CUFFS FOR STEALING TRUCK TIRES AND HE WAS PROMOTED TO NEW FACILITY. I COULD WRITE A BEST SELLING NOVEL ABOUT THE CROOKEDNESS THAT GOES ON IN THAT INEPT ORG.

    Please do not post in all caps.

  21. I worked for the Post Office for 30+ years. It is not a place for humans. Management will steal your time from the time clock. They will delete your hours and justify it by saying that you should have done your route faster. I’ve seen carriers who have had whole days deleted. Postmaster said, “I didn’t think he came in that day.” So he deleted his clock in and clock out. They treat the (204b) acting supervisors worse. Berate them in front of others and delete their time often because they know that they are trying to break into management and will put up with any abuse to be a “team player”. No wonder there is violence. I can’t understand why there is not more. If you know someone that wants to work there you need to talk them out of it.

  22. Hemet Calif. Was one of the worst for Harassment, etc., PM in Supers All idiots, 1 carrier had Heart Attack, and another died in his sleep from same, also harassed n ready to retire, local Union Prez. Another Complete Moron same personality as Trump!!!! Yes, believe it or not, won’t say name, he knows who he is. Friggin Nightmare this office back in 2005 and on. Glad I’m retired, almost dead

  23. We’re being told that they actually have the PPE products on hand (in the plant) but are refusing to issue them or make them available for us to use.
    Rumor is this reason: You have already been issued enough products, you’re not getting any more.
    The reality is my work area has not received any PPE. We have not gotten one single item to help protect us from possible contamination from customer contact and contact possibly contaminated mail being brought into my work station.
    We are given no masks, gloves, hand sanitizer, wipes, or disinfectant spray.
    Maintenance is not cleaning the work surfaces that are being in contact with customers on a daily basis.
    It’s obvious the managers have no concern for our well being or our families after we go home and possibly infect them with the germs that we have been in contact with here at work.
    Yeah, awesome place to work ain’t it?
    How do you think I’m treating the customers? I’m treating them like every one of them is a walking infection and I do not want to be within 10 feet of them.

  24. COVID19 is here and we’re being told that, not only are they not providing masks, gloves, hand sanitizers, Clorox wipes, or Lysol spray, but they flat out said that we were not allowed to wear PPE masks while at work.
    Yep, you can’t make this **** up.
    This is the real deal. We’ll see how this pans out … What a place to work. OMG!

  25. O ya, I don’t work there anymore. Im going to school to be a R.N. I work at bbq restaurant at night. Lol this is soooo real

  26. After 14 years of delivering the mail and getting a bachelors degree in business and sacrificing time with family to always work, I applied for supervisor position, postmaster said “since your one of mine, I want to tell you personally that you don’t have enough points to even score a real interview,”

  27. I’m a current tractor trailer driver at the Los Angeles P&DC Plant and i’ve been discriminated and bullied and harassed Beyond measures all because I’m a dialysis patient with a commercial and the transportation manager didn’t want me here working because I was living on a machine. I’ve cried many nights and lost plenty sleep. I’ve had one accident with no disciplinary actions or write ups before the accident and was given 2 suspensions one for 2 months with only 30 hours per week which I was averaging 50-65 hours weekly before the accident I had to move out my home I couldn’t afford to keep it with such a small check and I’m currently homeless and I’ve asked for assistance but haven’t received anything from the plant manager Daniel Hirai which is a blatantly racist and Alfonso Villasenor whose been discriminating and bullying African American drivers here for years and nothing is done about it. I’m beyond tired of being mistreated and can’t wait to get transferred out

  28. ANOTHER REASON WHY THE NALC MAKES ME SICK!!!!!!!
    A usually lazy carrier will get themselves a full time position at the union hall instead of having to deliver mail any more. Once established in the union, they will then bid on a T-6 position which pays more than having their own route position. They know there is a 99% chance that they will never carry again and give themselves a raise (T-6 spot) without having to work extra for it. In the mean time, they are taking away a position from someone who is willing to do the actual T-6 strings and make extra money for their efforts. The same person that pulls this stunt then pretends that they have your best interest as a union officer. These people are nothing more than self serving phonies that need to be voted out and called out for their greedy actions. I would love to hear feedback from one of you scumbags who would do this to somebody. I am no longer a member of the NALC and am very proud to have resigned.

  29. Just when you think you’ve seen the worst you get another dose of ridiculousness. The pure ignorance of people in management reaches new levels every day. The safety inspector is one of the biggest jokes I’ve ever seen in my life. This is the biggest waste of money on multiple levels. I can not imagine what goes through these peoples minds when they start their day as a safety inspector. These ignorant people nit pick over tiny insignificant things while totally disregarding major safety issues like doors that aren’t locked or windows that are broken and easily entered from the outside world. These safety people are absolutely worthless as far as upholding the safety of employees. They pass over tripping hazards from broken floor tiles that could easily cause an employee to trip and injure themselves to instead go into some dark corner of the office to find some completely irrelevant issue and harp over it for weeks. Asbestos floor tiles and moldy ceiling tiles are everywhere. There is black stains from the nasty air that comes from the air conditioner vents. There is nasty black mold in the bathrooms and black sediment on the floor tiles that hasn’t been cleaned in years. There are nasty places behind the toilet that hasn’t been touched with a mop in a decade or more. The sides of the building are black and brown with different types of mold that hasn’t been cleaned in years.

  30. I can’t help but contribute to this forum by saying how much I have grown to hate my job at the post office. It hasn’t always been this way either. I hate the managers how they use their authority to get closer to the female workers and rub up on them and hug and smile in a way that is obvious what is going on is not personnel management. It’s more like personal management with the purpose of gaining sexual favors or sexual advantage over the female employee. It’s disgusting. I see it more and more among one class of manager. There is no way that I would allow a female family member of my to work here. It’s absolute sexual harassment at its worst. One manager thought that since he had previously had relations with a female employee that it would be okay to slap that woman on the rear end while she was at work one day. She decided that was not okay and file a complaint. Nothing really happened to the manager. He didn’t lose his job or anything but that’s the kind of crap that goes on here. It IS a TOXIC work environment it’s toxic and hostile.

  31. I will be resigning tomorrow after 1.5 years as a PSE and barely 3 months as a full time regular clerk. Why???? There is an undercurrent of toxicity that anyone with any kind of intuition will sense right away. Cliques rule. Not a part of the clique? Then you are considered a social outcast. Do you have an excellent vocabulary and are exceptionally smart? Outcast. Do you want to talk about other things than sports and [edited by PEN] women while you work or make gay jokes or be called nicknames that you never wanted to be called? Outcast.

    Oh yes and Amazon is destroying. DESTROYING the postal service. Its a miracle the poor carriers even get their routes done.

  32. I would like to see an article on here from a former carrier supervisor and see how they feel about themselves now that they are retired. Do you feel good about lowering yourself into “bully status” all those years and trying to destroy people’s lives? Can you look in the mirror and honestly feel good about what you did to others? That goes for NALC presidents also who took carrier dues and did nothing when people counted on you to do your job. Either you are a born sociopath or there is something wrong with you. I noticed that many of you never served in the military and have zero self respect for yourself or others. Let’s hear from one of you. I witnessed some of the best workers any company would appreciate having and they had a great work ethic ripped out of them by you people. Any former supervisors or former NALC big shots want to share their side of the story?

  33. The only time a manager comes around it’s to bring bad news about some new ridiculous program they are starting up or to give a blanket warning to everyone because of one employee out of 200 who cannot follow the rules so they disrespect the entire workforce by being condescending and disrespectful by not even acknowledging the good performances of the ones who are being responsible and coming to work every day. No, the managers, as ignorant as they are prefer to have a service talk for the entire building to let everybody know what they already know and that is you don’t leave work on the clock and go home and take a nap for 3 hours and then come back to work to clock out. That’s what the service talk is about. It’s about insulting the entire workforce because management is incapable of correcting the actions of one or two bad employees. 200 people get punished because one or two people are not being dealt with. I can’t tell you how offensive this is. I can’t explain in words how much I hate the people / managers who talk down to employees because they are put into a position they are not qualified to be in in the first place. it’s disgusting. It’s like stepping in dog crap and then getting in you vehicle and wiping it on the brake pedal. It stinks. Every new rule, every new memo is a freaking joke full of misspelled words and bad grammar. I never claimed to be a Rhodes scholar but these people, managers, make me thing they never even passed the eighth grade. No joke. I’ve got people who ask me how to spell a work because they can even get close enough for spell check to help them.
    Do you really expect employees to be happy and treat each other and treat the customers with dignity and respect when you just promoted someone into management who cannot even conjugate a verb correctly. Am I supposed to act like the words coming out of their mouth are complete sentences or do I just try and fill in the blanks with something more grammatically correct? Am, Is, Are, Was, Were. = I be, he be, they be. Anybody know how to conjugate the verb “to be”? No, I didn’t think so but you want me to act like what you just said has some literary value. There are physical “rules” created by managers posted on usps letterhead, signed and dated, as if it were some official declaration, posted on walls and bulletin boards with bad grammar and misspelled words in 28 point type. They scream out “I’M AN IGNORANT FOOL” and that makes you more ignorant than me because I’m your supervisor.

  34. To Earl Hickey: Your comment was not only hilarious but it was also 100% true. You would have to be a total moron to even care any more. From the bosses who know nothing to the “fellow carriers” who kiss rear end behind your back to the lunatic customers that have 3 or 4 crazy dogs throw a daily fit, there is no reason to care about the job or company any more. What a looney bin. How about when a substitute carrier shoves a 10 inch parcel into an 8 inch box? Keep shoving stuff in there, who cares? Outgoing mail swinging out on a clip on a garage in the pouring rain, who cares? Dog warning and route hazard cards that were somehow put into the outgoing mail, who cares? Any day outside of a payday, who cares? We are 7 routes down on a Saturday, who cares? Donuts in the break room? Give me a glazed and take a second one on the way out to your route, who cares?

  35. Month after month, year after year, it’s always the same thing yet worse. It gets worse and worse over time. The only people with real postal knowledge are on their last legs with over 30; some with 40 years of service who actually know how to do their jobs are not treated with the dignity and respect that is due them.
    Unfortunately these 30-40 year postal veterans have no desire to endeavor into local management because of the pure ignorance with which this cadre is held together.
    Literally any postal employee can become a manager. It takes no education and no qualifications to become a postal manager. We prove that day after day and year after year as we promote from within. A new employee with one year of service can apply for the management training program and immediately he/she is in charge of scores of employees who have decades more experience and knowledge than the freshly promoted 204b.
    We deserve better. These people have no management or organizational skills. They just did not want to do the job of the rank-and-file.
    We who have decades of experience and knowledge watch as the postmasters come and go; some barely last a year and then their transferred somewhere else to gum up some other operation where they have no knowledge.
    I had a newly promoted postmaster; hand in hand with the plant manager, come to me and ask me to explain the postage due system and how the mail travels throughout the postal system. They didn’t have a clue. I should have told them to go and ask the person who promoted you to your management position, and ask them, how to do your job.
    Anyway I had to start over three times with my explanation of Business Reply Mail because these two didn’t even understand the basics of reply mail, bar codes, or permits.
    Three times I had to dumb down my explanation of a simple postal operation because the number 1 and number 2 managers of my facility were too stupid to understand basic postal business.
    Oh but they have plenty to time to punish the entire facility with restrictions because one or two employees are sneaking away from work while on the clock to go home or elsewhere. These managers are too lazy to correct the employees who are abusing the system but instead they punish the entire facility and work units that are not even involved with the problem employees.
    Why do they do this? They do this because they have no management skills. They manage with bully tactics and harassment instead.
    Customers wonder why postal workers have bad attitudes. Ha ha. I know exactly why. We don’t give a crap anymore. I don’t. I don’t give a crap about the customer, about the mail, about the manager or about my coworkers.
    You can’t google the type of knowledge that I have. The system has totally ruined me to the point that I don’t try to help people anymore. My decades of service and knowledge are dying with my work ethic. My knowledge is worthless at this point because I’m not using it anymore.
    One manager actually expected me to change my personality to a bubbly and delightful customer service representative in order to gain better customer survey results. I’m not putting on a fake happy face for anybody. I grinding out my last few days / months here and I don’t give a crap what the managers expect. They can discipline me or write me up with letters all they want. I don’t give a crap. Oh then they threaten me with abolishing my job. Like I give a crap. I’ve had 3 jobs abolished already. I’ve got all the seniority I need to get whatever the next job that comes up. I can go to work at any station in this town but the problem is they’re all managed by the same sorry uneducated supervisors so it doesn’t matter.
    One last rant. Our managers are so useless they can’t even keep us supplied with basic office supplies like copy paper, paper clips, and staples. We honestly have to beg other areas for just the basics to keep going. It’s ridiculous!

  36. We were told by our supervisor since the line H grievance award. That we are the enemy and cant be trusted. We are made to work 6 days for the last 4 years 10 12 hr. Days (non odls) and no holidays. Punishment. We clean according to hrs they need .15 minutes at one station 45 at another all the time no safety and health here

  37. The post office runs like the swet shops of the 1920s as descrbed in Upton Sinclairs book The Jungle. This is no exageration. It has kept our family apart by not granting a transfer for 2 years now. My special needs daughter and wife live in another state now due to the daughters needs, we cant afford the two house payments, among the mental issues of being apart and the post office wont grant a hardship even when my daughter needs surgery. This is the method of barbarians, our federal system supports. Yet laws prevent most other companies from upholding these type of actions in this day and age. What is our supreme court for? Please do something about this travesty of an organization that drives many of its workers to their deaths.

  38. Louis…..That was so well said. I too am an Air Force veteran who put in almost 32 years on an all walking route. The only salvation were great customers. The Post Office rips the work ethic out of you sooner or later. People that never thought of serving their country along with the lowest IQ’s are put in charge. I noticed that the fellow veterans I worked with were the few decent ones but it got to a point where nobody except for myself would speak up or fight back. These people are pure cowards along with that entire lazy NALC. Thank God there is a union because some of these people would be lost if they actually had to work. Like I stated in the past, my final day was on a surgery table while lazy custodians and other slackers got a cake on their last day. I stuck my neck out for many people and not one single person called me to say good-bye or thanked me for sticking up for them What a sick, sick place.

  39. I have worked for USPS for 13 years. I am a retired Air Force vet. I had no idea what was in store for me. The abuse and disrespect is just a part of the job. They-Management gets to kick you arround for their enjoyment. This causes fellow co-workers to join in on this sick and demonic behavior. Where do they find these people. Jack-A FOR HIRE.COM I guess. I have had one supervisor die from a drug overdose-no suprise there. Another decided to not wear his motorcycle helment-head on collision on the way to work. I could go on and on….coworker in jail for rape and drug distribution-another assulted a female apartment manager while on his city route. That is how I became a full time employee, I received his position after he was forced to leave the post office. I can not wait to get away from this place. Through all of this I refuse to comprmise my morals. This must be a test of faith. PS- I love my customers and they love me. Mutual respect outside on my route not inside…Things need to change. I loved serving my country and would do it again in a heartbeat. Prob is my heart is broken. This is indicator of where our world is headed. Repent why you still can people>>>

  40. I take offense to people saying that one should stay in school to avoid having to work at a place like USPS. I am a letter carrier and I have a bachelor’s degree. Do I plan to stay at USPS until retirement? Most likely not. I took the job for it’s semi-decent pay, benefits, guaranteed hours, and job security since I am currently a single parent not receiving any child support and therefore need the stability and security the job offers. Is the environment as toxic as described? Absolutely! But was it my only option because I was uneducated? Not even close. But it was (and still is as of now) my best option. Obtaining a higher education does not mean that you are too good for USPS nor does it mean you are guaranteed a better job. It just is what it is.

  41. Nepotism is the biggest problem with Management, Unions, HR, Postal Inspectors and even claims examiners all being one giant rigged system. Currently working with a young man (young to me) from a large city in the midwest in putting his legal case together. It has taken a few years of surveillance placing these people in the same rooms and getting brave Postal Workers to write statements of what they have seen and heard. It all shows how fed up, even individuals who benefit from this system, are with the criminal practice.

  42. To Karen Boston: I couldn’t have said it any better myself. I truly believe that most of the bad people in the Post Office are true sociopaths. I feel sorry for their families who have to live with them. Upper managers with college degrees are failures who couldn’t make it in the “real” fortune 500 world. They are true cowards. I hope every day that I wake up and turn on the news that I see them go belly up. I hope Amazon gives them one big knockout punch and these people would actually have to work somewhere. The Buddhism religion is based on “karma” and I hope it works against these clowns.

  43. I was targeted from the first day I walked into the Plant, Was constantly told by the SDO that I was on a ninety day probation. I took it as a threat because you had no reason to release me just because of your dislike. I refuse to let her win so I transferred to nights. The working environment is rough but I say it’s the people and their way of thinking. You definitely need tough skin to sustain if you’re not part of the click.Three years ago I crossed crafts to a Carrier. If I say it was hell believe me it was. The Supervisor was nasty and inexperienced. You are promoted on a friend status. They think screaming and belittling you gets the job done. It doesn’t. This place is a circus. Lucky for me I have two months and I’m out. The job itself was a blessing after the military. It’s a great provider. It’s not for everyone. The system definitely needs an overhaul in what they constantly call dignity and respect.

  44. I was targeted by our local Post Office here in Cedar Rapids, IA and been hit with voice2skull non stop ever since I quit. I only worked there 2 and a half years and in that time they did weird **** to me and the day before I quit they had the siren of a storm going off and no words being said. After I quit I was hit with voice to skull really bad. Now it’s just repeating voices of them non stop. I read up about it and it’s right in line with targeted individual stuff. It’s been a year in June. So almost a full year of non stop abuse and torture to me. There is no way I would develop this in that short of a span. Not coming from the healthiest I’ve been. I been on all the routes but there was something way wrong about that place. Well with my targeting I know why. It’s so corrupt it’s not even funny.

  45. I read many reports of suicides, I can believe it. I been working for the Post Office for sixteen. Furthermore, I just tranfer from a station because the clerk/carrier manger would intently single me over little things, such as I wouldn’t set boxes or tub of mails the right way at carriers cases. These are just a few things. Oh yes we would get onto screaming matches,. The abuse went on for two years. Post Master knew how she was and turn a blind eye to it. The union shop Stewart asked me if my tranfer had came through. Later, I found out my fellows clerks were saying how they couldn’t wait for me to go, Why you might ask I was a good worker and they couldn’t handle it.

    Finally, when my tranfer came through she laugh about it. This is why I tell young people stay in school.

  46. I worked only for a very short time at usps, they were very toxic, bullying, hateful and now when my family sends packages and letters to me, they don’t always get delivered.

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