CAMBRIDGE (CBS) – 1/01/21 – The U.S. Postal Service is still dealing with some post-Christmas delays. Some people in Massachusetts say packages they sent in mid-December have not arrived at their destination.

Denise Newton’s package should be heading to New York. “Got an email last night that it’s in New Hampshire now,” Newton said. She dropped it off at a Boston area post office branch 10 days before Christmas. “It meant a lot to get it there before Christmas,” she said.

USPS spokesperson Steve Doherty told WBZ that it’s been an unprecedented year.

“We thank our customers for their patience and our employees for their monumental efforts as we continue to clear record seasonal volumes,” Doherty said. “Your viewers can be assured that we’re running every piece of equipment at capacity and every available asset is being used to get their packages to their destination as quickly as possible. We hope to return to normal delivery schedules in the coming weeks.”

John Flattery is President of the American Postal Workers Union Central Mass Local. “We’ve been doing Christmas volume since March,” Flattery said. CBS Boston