CHICAGO (CBS) — They stood in line for hours Monday, trying to pick up their missing mail. In some cases, it’s letters and packages they’ve been waiting weeks for.

CBS 2’s Suzanne Le Mignot reports, more viewers are reaching out saying they’re getting the runaround from the post office.

In the past four months, CBS 2 heard from people in Park Manor, Hyde Park, North Lawndale and Ashburn Wrightwood.

Fredricka Williams had a certified letter for a July 15 court date, mailed to her on June 5th. She got the letter after the court date and a month and a half, after it was mailed.

“I’ve had to pick up our own mail, simply because it wasn’t being delivered,” said Williams.

“This is ridiculous! This is really ridiculous! We can’t count on the mail. I am a taxpayer,” said Erma Houston.

“We were having meetings with the post office about our mail, not getting our mail, getting the wrong mail,” added Juanita Eason.

Those in the Ashburn Wrightwood neighborhood rely on a post office at 79th and Lawndale to deliver their mail. They all said that’s not been happening on a regular basis.

“Something just needs to be done about it,” said Jeannette Tinnelle.

CBS 2 has been told, the line often stretches around the block. Jevon and Louise Hill waited in line Monday morning for three packages they didn’t get.

“I haven’t received mail since Wednesday of last week. We haven’t received mail since Wednesday,” said Jevon and Louise Hill. More at CBS Chicago