The USPS Employee Assistance Program was upgraded with new features this year.
USPS News Link – 8/26/19 – The Postal Service is reminding employees about new services that were added to the Employee Assistance Program (EAP) this year.
The program features services to help employees overcome life challenges that can affect their health, family or job performance.
EAP is voluntary, confidential and free. Services are available year round through the EAP site, online apps, in person or by phone.
Services include:
- Face-to-face counseling. District clinicians are available to talk in person about any current concerns.
- Telephone counseling. Employees can speak with a counselor by calling 800-327-4968. The TTY number is 877-492-7341.
- Video therapy. Clinicians or consultants are available through a video link.
- Text therapy. Employees can use Talkspace app to text a clinician, who will respond in a certain amount of time.
- Online therapy. The myStrength app includes therapy modules for depression, stress, chronic pain, anxiety, substance use and insomnia.
- Telephone counseling. Employees can speak with a counselor by calling 800-327-4968 or the TTY number, 877-492-7341.
The EAP4YOU.com site has more information.
I came to find out that EAP is on the same merry-go-round with USPS, NAPS, APWU and NALC. Don’t fall for this nonsense. They are part of USPS, don’t fool yourself. Use a counselor at your HMO if you need to. The counselor I once saw at EAP kept trying to find out which supervisor was the problem at our office. They work hand in hand. Again, like George Carlin said, if you are not in the 1%, you don’t and never will matter.