CHICAGO (WLS) — It could be an important bill, a wedding invitation or that check you’ve been waiting on in the mail. Complaints of delayed or delivered late snail mail has become a problem with the U.S. Postal service in the Chicago area.
A recent Inspector General’s report of one district uncovered more issues and now a U.S. Representative said that report is prompting city-wide change.
“They went to one station and found horrible practices, miss delivered mail, late mail, mail that’s not delivered, and probably what’s worse is misrepresentations and lies about the quality of that service,” Representative Mike Quigley said.
The Audit Report focused on the Graceland Annex in the North Center neighborhood, but Rep. Quigley said the issues aren’t isolated. The I-Team also uncovered delays in previous reports.
“I get complaints throughout the district, you talk to my colleagues from Chicago, other congressmen, and they’ll you the same thing,” Rep. Quigley said.
Findings of the audit include:
- Mail not being delivered due to a shortage of full-time clerks and city letter carriers- and lack of replacements for sick employees
- Management failing to report delayed mail
- 50 percent of mail carriers were still on the street after 6 p.m.
Read more at ABC Chicago
