DENVER (CBS4)– A Globeville woman’s recent mail service raised a red flag, but not the one on her mailbox. Betty Lopez does most of her business offline, so her mailbox is rarely empty. However, she hasn’t received a single letter in the last 10 days.

“I didn’t think much of it until the third day. I knew something wasn’t right because I was waiting for an important document to come in,” said Lopez.

She says she’s lived in the same home for 34 years and never had problems with her mail. Lopez mailed a letter to herself from a different address to confirm the problem. She never received her own letter.

“I contacted the United States Postal Service. I learned somebody had put a hold on my mail,” said Lopez, confirmation receipt in hand. “This says it’s for my ex-roommate, but he has been out since April.” Read more at CBS Denver