JACKSONVILLE, Fla. – Did you know? If the post office should lose your insured mail, COD item or priority mail express package you can file a claim. But when your mail is uninsured and it comes up missing or delayed, you have to request a lost mail search.

“I blame the post office,” said Mark Hribar.

Hribar’s mail is delivered directly inside his front door; when it is delivered. But there’s one item that was never delivered: his wife’s Green Card.

For more than a year, he has been trying to locate it. The document was sent from the Citizenship Immigration Service via U.S. Mail to his home, but he said he never received it.

“They’re the root cause of the situation because they lost it,” he said. Read more