USPS promotes customer convenience, one-stop shopping

USPS – 4/24/14 – in direct response to the changing expectations of customers who demand greater convenience and a one-stop shopping experience — last year launched a pilot program to provide postal products and services in selected Staples retail stores in markets across the country.

As PMG Pat Donahoe has explained in his State of the Business employee videos, Staples is the first enterprise-level chain store to participate in the Postal Service’s Retail Partner Expansion Program. In support of expanding the Postal Service’s presence, the PMG this week conducted a series of interviews with broadcast news outlets across the country. 1aa-USPS-small

“Our pilot partnership with Staples is a win-win,” he says. “It gives customers more choices on where and when they can purchase postal products and services and helps secure the long-term future of the Postal Service.”

Staples joins more than 65,000 retail partner locations around the country that currently offer a variety of postal products and services, providing increased access and convenience to customers in locations where they already shop.

More of the PMG’s comments on retail partner expansion are available at the USPS Newsroom website.

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