“The sign outside the William Street mail processing facility may say they deliver jobs but it seems to me these days the United States Postal Service is much better at delivering confusion and mixed messages. This could be a poster for the pervasive tone deaf bureaucratic disconnection from the public. On one hand they are […]
Change is coming Updates to Express Mail refund policy begin on Jan. 22 Major changes are coming to the Postal Service’s Express Mail refund policy. For Express Mail sent on or after Jan. 22, customers requesting a postage refund for a service failure must submit that application within 30 days of the mailing date. Previously, […]
Postmaster Pay Talks Continue Discussions on pay policies, schedules and fringe benefit programs for Postmasters continued this week between top Postal Service officials and leaders of both Postmaster organizations (NAPUS and the League.) The talks were re-opened at the suggestion of Postmaster General Patrick Donahoe, during a meeting with NAPUS President Bob Rapoza and League […]
$186 Million Agreement Extends Long-Standing Relationship With the Agency ASHBURN, Va., Jan. 10, 2012 /PRNewswire/ — Every day, the United States Postal Service delivers 584 million pieces of mail to more than 150 million addresses and receives more than a million visitors to its website. As a result, the Postal Service needs a communications platform […]
WASHINGTON — All Post Offices nationwide will be open Christmas Eve, Saturday, Dec. 24, and New Year’s Eve, Saturday, Dec. 31. Most will have shortened retail lobby hours and will close at noon. Mail delivery for Dec. 24 and Dec. 31 will be the same as any other Saturday. Each Post Office will post its […]
Customers from two fast-growing U.S. populations — Spanish and Chinese speakers — will now be able to track packages, look up ZIP codes and learn about U.S. Postal Service products and services in Spanish and simplified Chinese on usps.com. “We’re making it easier for our customers to take care of their mailing and shipping needs […]
WASHINGTON — It’s not too late to make sure holiday gifts and cards arrive in time for Christmas. At the Post Office or online, the U.S. Postal Service — the “Official Shipper of the Holidays” — is ready for this week’s busiest mailing and delivery days of the year. The Postal Service expects to deliver […]
On November 17, 2011, in the United States District Court for the Northern District of Georgia, Tommy Harris, former Secretary-Treasurer of National Association of Letter Carriers (NALC) Branch 1230 (located in Griffin, Ga.), pled guilty to one count of embezzlement totaling $24,646.82, in violation of 29 U.S.C. 501(c). The guilty plea follows an investigation by […]
This past week, Members of Congress, on both sides of Capitol Hill, expressed outrage over the continual parade of 2011 service cuts being unveiled by Postal Headquarters. Senators and Representatives proclaim that accessible post offices, reliable delivery frequency and consistent quality service are still valued characteristics of a universal postal service. And, Members of Congress, […]
PRC receives USPS proposal to change service standards Washington, DC – Today, the Postal Regulatory Commission received a request for an advisory opinion regarding the United States Postal Service’s proposed service standard changes associated with significant alterations to its mail processing network. According to the Postal Service, the most significant revisions would eliminate the expectation […]