New PS Form 3971 Revision has new look and expanded recording capability A revised PS Form 3971, Request for or Notification of Absence — with a new look and functionality — is now available. The revised form provides more space for requests and designation of protected leave under the Family and Medical Leave Act (FMLA). […]
Mail Recovery Center to the rescue Last year, the Mail Recovery Center (MRC) in Atlanta, GA — the Postal Service’s “last opportunity” to deliver or return valuable mail — received 53.4 million pieces of mail USPS couldn’t successfully handle using its normal network. Of these, approximately 10.6 million mail pieces had “possible value” — and […]
Beginning Aug. 26, updates to Point-of-Service (POS) ONE functionality and other changes will affect how retail associates handle Every Door Direct Mail-Retail transactions. The number of Every Door Direct Mail-Retail pieces that can be mailed at a Post Office will change to a maximum of 5,000 pieces per ZIP Code, per mailer, per day. Previously, […]
Revenue growth exceeds forecasts According to recent quarterly and year-to-year numbers, Express Mail is showing consistent revenue growth. Express Mail revenue increased going into the third quarter of this fiscal year — up slightly from the same time last year and up 6.5 percent compared to recent forecasts. In fact, Express Mail has one of […]
DPMG promotes ‘culture of customer service’ Treating customers well is key to revenue generation and keeping USPS competitive, Deputy Postmaster General (DPMG) Ron Stroman told Chicago District employees last week. The DPMG also called for tapping into the “reservoir of trust” USPS has earned as the most trusted government agency to establish a culture of […]
7.30.12 USPS has scheduled a major software upgrade of its national financial system that will impact payments and reporting for a period from Aug. 9 through Aug. 27. The software upgrade is scheduled to occur from the evening of Aug. 9 through Aug. 20. Catch-up processing will be performed from Aug. 20 through Aug. 27. […]
Race to the top Battle for excellence continues as districts and areas swap rankings National end-to-end scanning results remained strong during the week ending July 13, with a performance score of almost 94 percent. At the area level, Southern maintained its first-place spot with a score of 94.7 percent. Capital Metro jumped from fourth to […]
The Postal Service is granting a waiver from repayment of relocation expenses to employees taking the fiscal year (FY) 2012 voluntary early retirement (VER) offer, accepting Optional Retirement or resigning with incentive on July 31, August 31 or September 30. This applies only to those employees who have not completed their service requirement — one […]
Supervisor was issued a 7-day suspension for leaving a Postal Service Voyager Card at the service station The OIG initiated an investigation into suspicious Postal Service Voyager credit card transactions at a Pennsylvania Post Office location, after being advised that excessive charges were discovered while reconciling Voyager card expenses. The reconciliation showed that the suspicious […]