A redesign of usps.com is under way — promising new features, easier-to-find topics and tools, and a fresh approach to online information.

“Usps.com is changing to keep up with the ever evolving needs of our customers,” says Joe Adams, general manager, Digital Access. “Our goal is to improve the customer experience, grow revenue and reduce costs.”

Some of the website’s new features include:

• “Quick Tools” section — Four of the most commonly used tasks by customers — Track and Confirm, Find USPS Locations, Calculate a Price and ZIP Code Lookup — now will be located in the upper left-hand corner on every page throughout the website. Quick Tools gives users convenient access to this information without interrupting their shipping or mailing process.
• “Take Action” — This feature eliminates the need to navigate from page to page to find usps.com’s popular shipping and shopping Web pages, such as Shipping a Package, Sending Mail, Managing their Mail and The Postal Store. With Take Action, located on every page of usps.com, customers are one click away from completing a transaction anytime and anywhere on the website.
• About.usps.com — Corporate information, postal history, corporate structure, and news releases will be moved to a new website called about.usps.com.

The new usps.com will debut July 25.