JACKSONVILLE, Fla. – 10/31/24 – Customers have reported that important packages are being delivered to the wrong states, and in some cases, mail is being lost altogether. These issues have led to calls for a federal audit of a United States Postal Service (USPS) facility in Jacksonville.

Congressman John Rutherford and four other U.S. Representatives from Northeast Florida and Georgia are requesting an audit of the Jacksonville Network Distribution Center (NDC).

Congressman Rutherford shared his concerns with News4JAX and emphasized the importance of timely deliveries of essential items, particularly medications and checks.

“I’m concerned about people not getting their medications on time, not getting their check on time—those sorts of things,” Rutherford explained.

Congressmen Rutherford, along with Representatives Aaron Bean, Michael Waltz, Kat Cammack, and Buddy Carter, signed a letter to the USPS Inspector General. In the letter, they urge an investigation into the Jacksonville NDC after receiving numerous complaints from constituents about lost or delayed mail.

“I think they’ve got a lot of work to do, that’s why we sent the letter, urging them to try to address these issues,” Rutherford added.

The letter highlights that the Jacksonville NDC is currently undergoing renovations to repurpose it as a Regional Processing and Distribution Center (RPDC). Despite these changes, the NDC continues to process a high volume of packages, leading to growing concerns about delays. Read more at News 4 Jax