When a cluster mailbox fell over in Amy Anderson’s Atascocita neighborhood, she wasn’t worried about the post office’s response.

Months earlier, the same thing happened to another box, and it was replaced immediately. But this time, there seemed to be no rush.

“I started to get concerned after two weeks went by,” Anderson said.

She called her local post office, got a case number but was told it would take some time. The mailbox had to be shipped from Washington D.C.

“I can only imagine how many of these cluster boxes must be in this area,” Anderson said. “I would think they’ve got to have some sort of back supply.”

But after six weeks of waiting, Anderson emailed “Tell Tiffany” for help.

“I did see a report that you did a few years ago about a similar situation with the Post Office,” Anderson said. “I am extremely frustrated and I’m so disappointed, too.”

While the mailbox was in the mail, Anderson and her neighbors had to drive 15 minutes to the post office in Humble. More at KHOU