COLUMBUS, Ohio (WSYX/WTTE) — Jerry Durre, of Gahanna, put a 30-day hold on his mail when he went to visit his son in Scottsdale, Arizona. But when he got back, the mail bin was empty and the mail clerk had no explanation.

“They went back and checked again,” said Durre. “(They said) ‘we have no more mail for you.’ (I asked) ‘well, what happened to it?’ (They said) ‘I have no idea.'”

Durre pressed for answers.

“Each time we would get the same sympathy, ‘oh, I’m terribly sorry this happened,'” he said. “‘We’re going to get to the bottom of it. We’ll call you back.’ To this date, no one has called me back.”

Then, several weeks later, a Gahanna post office supervisor called him.

“She said ‘as near as we can figure out, it was shredded and we’re sorry.'” ABC 6 Columbus, OH