When Mary Jane Tardif mailed a birthday gift to her daughter on July 15, she thought it would only take a few days to get to its intended destination in Lafayette California.

She’s still waiting for it to get there.

The Aurora woman told 7NEWS that when she went to the U.S. Postal Service’s website to track the package she saw that it was bouncing back and forth between postal facilities in Colorado and California.

She complained to postal authorities, who told her they’d call back.

“They didn’t call me back that day,” she said. “They didn’t call me back the next day.”

Video will load below. Read more