OIG Report Says USPS Lowered Pay for Performance Scores

A recent audit by the Office of the Inspector General (OIG) has found that “Managers lowered core requirement ratings inconsistent with PFP policies and procedures.”

Craft employees do not receive Pay for Performance, or PFP, bonuses or pay – PFP is received by field supervisors, postmasters, and managers. So, USPS managers were found to have lowered the PFP scores for their management employees.

The audit tells us “Specifically, 46 percent of the evaluators, and 40 percent of the second-level reviewers responsible for rating 59 sampled employees lowered employee ratings because they either were instructed to do so or believed ratings should be in line with unit scores. Managers also used numeric targets to rate postmasters’ core requirements contrary to policy. PFP policy states employees should be rated based on agreed-upon objectives, targets, and individual achievements and that numeric targets are not set for behavioral objectives.”

The report responds to a request from the National Association of Postal Supervisors (NAPS), the National League of Postmasters, and the National Association of Postmasters of the U.S. The objective of the audit was to determine whether USPS complied with PFP policies and procedures in determining fiscal year 2009 Executive Administrative Schedule (EAS) employee final ratings for field supervisors, postmasters, and managers.

You may read the entire OIG report here (PDF).

NAPUS tells us:

The Office of Inspector General for the U. S. Postal Service has issued an audit report on the 2009 Pay- for-Performance program. On August 27, 2010 NAPUS and the League filed a joint letter to the OIG requesting their assistance with an investigation into Postmasters’ 2009 Pay-for-Performance program’s final core requirement ratings and appeals. Our request for an investigation was not based simply on reduced monetary payouts due to manipulation of the program. Rather, we requested this investigation based on the failure of the U.S. Postal Service to comply with the administrative rules of the PFP. It appears from the OIG’s report that the OIG found that the Postal Service did fail to comply with the rules.

The OIG’s objective was to determine whether the Postal Service complied with Pay- for- Performance (PFP) policies and procedures in determining fiscal year (FY) 2009 EAS employee final ratings for field supervisors, postmasters, and managers. Details of the findings and recommendations can be viewed here – OIG Core Final Report 080811 .

This report will not have any impact on any previous end of year NPA/PFP ratings for 2009. The OIG’s recommendations will be included in the current Postmaster pay talks with USPS representatives.

Charlie Moser
August 10, 2010

5 Responses to "OIG Report Says USPS Lowered Pay for Performance Scores"

  1. You know what they say “don’t wanna work? Be a clerk” fortunately clerks are dead weight… that’s why they put a kiosk in a lobby to do your job and they created machines to sort and process the mail… haven’t created a machine that walks miles a day and up and down 400 sets of steps in 6 hours… but if you wanna keep your job big mouth your gonna get REAL familiar with our jobs when you get excessed and are forced to work for a living… then we’ll see if your running your mouth!!! Lmao!!!

  2. I would like to know why the standards are different for the craft vs. management/clerks. Letter carriers have a percent to standard to uphold. Clerks unfortunately have none. “It takes what it takes” attitude. No one bullies them into rushing and when the mail is gone it’s party time. They plan lunch with the bosses and breakfast runs. Then when a supervisor/postmasters flips and totals a postal vehicle(Why were they driving it anyway). The punishment is a ten day paid vacation. What would it be if a carrier were to do the same? i will give you a hint…the unemployment line! Every accident is preventable that’s what they tell us. Postmaster excuse”They hydroplaned” Don’t you need to be traveling at excessive speed to do that? I believe that is preventable, don’t you?

  3. These carriers are the burden on post office they just mooch the post office,they know mail vol. Has been dropped but they won’t admit five day delivery they will have fit because they so much use to make overtime they will never accept that. They need to move little faster get out of the office by 8:30 everyday.Tell me how much you waste your time when you scan a parcel. LAZY BUMMS

  4. Jose – in the future please DO NOT use all capital letters when posting. We will post your comments this time.
    PEN

  5. POSTAL SERVICE NEED TO STOP TELLING CARRIERS HOW TO DO THEIR JOB. A HUGE PROBLEM EVERY MORNING ON THE WORK ROOM FLOOR… LET THE CARRIERS DO THEIR JOB THEIR WAY… GET OFF THEIR BACKS. WAY TOO MANY RULES THAT CARRIERS HAVE TO FOLLOW.. SCANING PRIORITY PARCELS ON THE STREET IS A WASTE OF TIME, WHY ? CLERKS SCANNED THE PARCELS AS THEY ARRIVE IN THE POST OFFICE IN THE MORNING.. WHY SHOULD CARRIERS HAVE TO SCANNED THEM AGAIN ? A WASTE OF TIME… PUTTING BARD CODES IN MAIL BOXES TO KEEP TRACK OF CARRIERS IS ALSO A WASTE OF TIME…I CAN GO ON AND ON WITH THE WASTE..

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