PRC: A Request For Input From the Public

Chairman’s Message
A Request For Input From the Public

As the primary regulator of the U.S. Postal Service, the Postal Regulatory Commission’s core responsibility is to ensure transparency and accountability of Postal Service operations that have a nationwide impact on service.

On August 23, 2012, the Commission issued its Advisory Opinion on the Postal Service’s Post Office Structure Plan (POStPlan), an initiative to match post office retail hours with workload, Docket N2012-2.

The Commission acknowledges that under POStPlan more than 13,000 post offices nationwide may experience a reduction in retail service and customer convenience related to decreases in weekday hours of operation.

The Commission based its Opinion of POStPlan on public policy and in support of the Postal Service’s option to alleviate the likelihood of having to completely shutter community post offices. To enhance the implementation of POStPlan, the Commission’s Advisory Opinion provided recommendations concerning accessibility, community input, revenue and staffing.

While I am pleased that the Postal Service has initiated a process for soliciting community involvement through surveys and town hall meetings, and is keeping the community abreast of its efforts to stabilize the Service’s financial outlook, I feel the Commission should keep abreast of consumers’ experiences with the implementation of POStPlan.

To submit comments to the Commission about POStPlan implementation, please contact our office of Public Affairs and Government Relations at:

Email: PRC-PAGR@prc.gov
Phone: 202-789-6800
Fax: 202-789-6891
We look forward to receiving your feedback.

Ruth Y. Goldway
Chairman

One Response to "PRC: A Request For Input From the Public"

  1. For the puposes of transparency and accountability post each facility’s EXFC scoreboard in the customer lobby.

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