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USPS Delivery Failure Notification eMail Scam

ON GUARD
CUSTOMERS WARNED ABOUT EMAIL SCAMMERS USING USPS NAME

Postal Service customers take note — usps.com recently posted a warning about email scammers using the Postal Service’s name to access valuable personal information.

Customers being targeted receive bogus emails with subject lines containing the text: “USPS Delivery Failure Notification.” The emails claim to be from the Postal Service and contain fraudulent information about an attempted or intercepted package delivery. The emails instruct customers to click on a link to find out when they can expect delivery.

Clicking on the link activates a virus, which can steal personal information — such as user names, passwords or financial account information — stored on the computer.

Customers should simply delete the message and take no further action unless they choose to report the email as spam by contacting abuse@usps.gov.

The email scam is similar to a telemarketing scam uncovered by the Postal Inspection Service in which fraudsters masquerading as USPS employees were phoning residents and requesting birth dates and Social Security numbers as requirements for package delivery (Link, 10/31).

Corporate Information Security Officer Chuck McGann offers these tips on spotting bogus emails:

  • The text contains poor grammar or spelling errors.
  • The text states immediate action must be taken or customer could face dire consequences.
  • The email requests personal information under the guise of re-confirming information.
  • The text from an “automated message system” states “Click on this link for details.”

Customers with questions about a delivery by the Postal Service should call 800-ASK-USPS.

106 Responses to USPS Delivery Failure Notification eMail Scam

  1. lroy

    May 26, 2014 at 6:46 am

    Notification
    Your parcel has arrived at May 24th, 2014. Courier was unable to deliver the parcel to you.
    Print your label and show it in the nearest post office to get a parcel. (link).

    Funny how Dr. Phil can “supposedly” trace people through isp and other technology and the government can’t track these BOZOS.

  2. Not Availailable

    May 26, 2014 at 9:43 am

    Got this one this morning.
    ———————-
    Notification

    Our courier couldnt make the delivery of parcel to you at May 23 2014.
    Print label and show it in the nearest post office.

    > Print a Shipping Label NOW

    “http://oldlifemagazines.com/lang.php?co=kmsSvJtNQN5TLB/6c8ov5kbCcCxsDfQlytUdsRE%2BD5Q%3D”

    Then a pop-up to print label which downloads a zip file “USPS_Label_US_Lawton” which contains an .exe file. This is what you don’t want to open.
    DELETE IT IMMEDIATELY!

  3. Robin

    May 26, 2014 at 10:01 am

    Same thing – Same Day!!
    (Doesn’t this look professional??)
    USPS.COM
    Notification
    Your parcel has arrived at May 20th, 2014.
    Courier was unable to deliver the parcel to you.
    Print your label and show it in the nearest post office to get a parcel.
    Print Shipping Label
    Copyright 2014 USPS. All Rights Reserved.

  4. Rebecca

    May 26, 2014 at 7:13 pm

    From this email address: help_id46@nordcult.net

    USPS.COM
    Notification
    Your parcel has arrived at May 24th, 2014. Courier was unable to deliver the parcel to you.

    Print your label and show it in the nearest post office to get a parcel.

    Print Shipping Label
    Copyright 2014 USPS. All Rights Reserved.

  5. Ozzy

    May 27, 2014 at 1:53 am

    I got a same as above message today. Good, I did not click the link. Interestingly ,I am really Expecting a letter.
    I got a lot fake fedex emails too.
    It’s so annoying.

  6. Yesenia Rivera

    May 27, 2014 at 7:11 am

    Got this same email.