USPS is completing deployment of instant messaging (IM) and presence (P) to ACE email users.
IM provides brief real-time text conversations between individuals or groups. P will display user status as:
- Available
- Busy
- Do not disturb
- Away
- Be right back
As part of the USPS Unified Communications and Collaborations initiative, the goal of IM/P is providing a quick, efficient way to communicate with other users.
Deployment of IM/P will resume in September. A Computer User Bulletin will be published with the specific timelines. In addition, users will be notified by email before IM/P arrives on their ACE computers.