INSTANT MESSAGING IS COMING TO YOUR POSTAL COMPUTER

USPS is completing deployment of instant messaging (IM) and presence (P) to ACE email users.

IM provides brief real-time text conversations between individuals or groups. P will display user status as:

  • Available
  • Busy
  • Do not disturb
  • Away
  • Be right back

As part of the USPS Unified Communications and Collaborations initiative, the goal of IM/P is providing a quick, efficient way to communicate with other users.

Deployment of IM/P will resume in September. A Computer User Bulletin will be published with the specific timelines. In addition, users will be notified by email before IM/P arrives on their ACE computers.

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