Postal Service Says Injuries and Illnesses Declined in FY 2009

November 25, 2009
The Postal Service’s fiscal year 2009 safety performance record showed a positive trend — employees are working safer.
End-of-year performance shows the total number of accidents were down 11,000 or 10.6 percent from last year. Total accidents include all OSHA recordable and non-recordable incidents, including those suffered by non-postal employees injured on USPS property.
OSHA [...]

USPS launches PO Box growth initiative

PO Boxes

November 25, 2009
USPS has launched a “Back to Basics” PO Box revenue growth initiative. The strategy is aimed at adding $60 million in new PO Box revenue by the close of fiscal year 2010.
The initiative includes a competition. This quarter, USPS will recognize district managers, area customer relations managers and area managers of Operations [...]

To reduce costs: Postal Service focuses on internal management of mail transport equipment

November 25, 2009
Changes to the internal management of mail transport equipment (MTE) — an initiative to reduce costs — is the subject of DPMG and COO Pat Donahoe’s latest Field Updates segment.
According to Donahoe, the Postal Service this fiscal year is changing standard operating procedures (SOPs) for MTE handling and distribution, and reducing from 23 [...]

Dunkin’ Donuts Makes A Special Delivery: Free Coffee To All United States Postal Service Letter Carriers

On the eve of the holiday season, Dunkin’ Donuts, America’s all-day, every day stop for coffee and baked goods, is delivering a very special gift to the men and women who deliver our holiday cards, catalogs and presents. On Wednesday, November 25, Dunkin’ Donuts will serve free coffee to any United States Postal Service (USPS) [...]

Postal Service Updates Station and Branch Consolidation Initiative

November 20, 2009
WASHINGTON—The U.S. Postal Service today updated the list of retail stations and branches that remain under review for possible consolidation, with only 241 offices still under review.
Unlike most federal agencies, America’s national mail system receives no tax subsidy for operating expenses and relies on the sale of postage, products and services to fund [...]

Postal Service Ends 2009 with $3.8 Billion Loss

Postal Service Ends 2009 with $3.8 Billion Loss
2010 Financial Plan Predicts More Losses Next Year
WASHINGTON—The U.S. Postal Service (USPS) today filed its 2009 fiscal year-end financial results, showing a net loss of $3.8 billion for the year — despite cost-cutting efforts resulting in $6 billion in cost savings and a $4 billion reduction in required [...]

Postal Customer Satisfaction Score Reaches Four-Year High

November 13, 2009
Postal Customer Satisfaction Score Reaches Four-Year High
New Customer Experience Measurement System Debuts for 2010
WASHINGTON—Despite continuing economic challenges, the Postal Service (USPS) continues to deliver high levels of service, with 94 percent of customers surveyed rating USPS as “excellent, very good or good” in the period July 1 to Sept. 30, 2009.
“Customer service and [...]

Postal Service Price List Effective January 4, 2010

November 13, 2009
USPS last week announced prices for Priority Mail service will change Jan. 4, 2010. Customers also can look forward to several Priority Mail innovations.
In a first for the shipping industry, the Postal Service is introducing cubic volume-based pricing for high-volume commercial Priority Mail shippers. Customers who ship small dense, space-efficient packages will receive [...]

Postal Financial Challenges Continue, with Relatively Limited Results from Recent Revenue-Generation Efforts

November 5, 2009
Why GAO Did This Study
The U.S. Postal Service’s (USPS) financial condition and outlook deteriorated significantly during fiscal year 2009. USPS was not able to cut costs fast enough to offset declining mail volume and revenues resulting from the economic downturn and changing mail use. Facing an unprecedented cash shortfall, USPS stated that it [...]