On February 7, 2014, the Postal Service notified NAPUS of the redesign of the Point of Sale (POS) receipt based customer survey. The redesign is one of several initiatives to improve the customer experience. Research has shown that customer surveys have become the retail industry standard for obtaining customer feedback. The redesigned POS Survey has […]
For those who appreciate historic, insightful and even obscure information about USPS, this is a favorite time of year. The 2014 edition of Postal Facts now is available. As in past years, the new Postal Facts covers the waterfront on all things postal, ranging from the organization’s size and scope to its history to “Fun […]
U.S. Postal Service Creative Service and Advertising Contracts Feb. 11, 2014 – OIG: New Audit Started The Postal Service, as America’s oldest and most trusted delivery service, has to maintain a distinction between other delivery services in the marketplace to remain competitive. The Postal Services’ competitive advantage is dependent on the American people’s perception and […]
U.S. Postal Service First Quarter Financial Briefing Feb. 7 WASHINGTON, Feb. 5, 2014 Telephone/Web Conference With Postmaster General Donahoe and CFO Corbett WASHINGTON, Feb. 5, 2014: What: U.S. Postal Service FY 2014 First Quarter Financial Briefing Who: Patrick Donahoe Postmaster General and CEO Joseph Corbett Chief Financial Officer and Executive Vice President When: Fri., Feb. […]
Nearly two dozen indictments were handed out following a yearlong federal investigation into mail theft. Operation Broken Mailbox is an ongoing effort involving a surge of postal inspectors and analysts working with local law enforcement partners to investigate and prosecute stolen mail offenses. Operation Mailbox was initiated following postal customer complaints about mail thieves who […]
Another story that came and went without much notice this week was the announcement by the u-s post office that the price of a first class stamp will rise from 46 to 49 cents in late January. This got us wondering about the future of mail delivery in this country. For more,, we are joined […]
Wyoming Police are investigating after a 77-year-old pedestrian was hit and killed by a United States Postal Service mail truck Tuesday night. Louis Van Vo was crossing Porter Street SW around 6:30 p.m. Tuesday in front of Our Lady of La Vang Vietnamese Community Parish when he was hit by the mail truck. Read […]
As the result of a recent meeting between NAPUS President Bob Rapoza and incoming President Tony Leonardi with Postal Service representatives, a clarification has been issued on the effective date of Level 18 offices that would be downgraded in FY 2016. The original statement from Postal Headquarters was that while encumbered EAS-18 offices would continue […]
Postmasters whose FY 2013 overall numeric rating is 3 or below will receive an adjective rating of contributor. Following years of management associations (NAPUS, League and NAPS) objections to non-bargaining employee’s performance ratings of non-contributor, most recently during our ongoing pay consultations, the Postal Service has decided to allow non-bargaining employees who received an overall […]
On Wednesday, Senate Homeland Security and Governmental Affairs Committee Chairman Tom Carper announced that he would take another crack at bringing S. 1486, the Carper-Coburn postal reform bill, to a committee vote. The scheduled date for the committee markup is Wednesday, December 18 — only one or two days prior to the year-end congressional recess. […]