November 25, 2009 The Postal Service’s fiscal year 2009 safety performance record showed a positive trend — employees are working safer. End-of-year performance shows the total number of accidents were down 11,000 or 10.6 percent from last year. Total accidents include all OSHA recordable and non-recordable incidents, including those suffered by non-postal employees injured on […]
PO Boxes November 25, 2009 USPS has launched a “Back to Basics” PO Box revenue growth initiative. The strategy is aimed at adding $60 million in new PO Box revenue by the close of fiscal year 2010. The initiative includes a competition. This quarter, USPS will recognize district managers, area customer relations managers and area […]
On the eve of the holiday season, Dunkin’ Donuts, America’s all-day, every day stop for coffee and baked goods, is delivering a very special gift to the men and women who deliver our holiday cards, catalogs and presents. On Wednesday, November 25, Dunkin’ Donuts will serve free coffee to any United States Postal Service (USPS) […]
November 20, 2009 WASHINGTON—The U.S. Postal Service today updated the list of retail stations and branches that remain under review for possible consolidation, with only 241 offices still under review. Unlike most federal agencies, America’s national mail system receives no tax subsidy for operating expenses and relies on the sale of postage, products and services […]
Postal Service Ends 2009 with $3.8 Billion Loss 2010 Financial Plan Predicts More Losses Next Year WASHINGTON—The U.S. Postal Service (USPS) today filed its 2009 fiscal year-end financial results, showing a net loss of $3.8 billion for the year — despite cost-cutting efforts resulting in $6 billion in cost savings and a $4 billion reduction […]
November 13, 2009 Postal Customer Satisfaction Score Reaches Four-Year High New Customer Experience Measurement System Debuts for 2010 WASHINGTON—Despite continuing economic challenges, the Postal Service (USPS) continues to deliver high levels of service, with 94 percent of customers surveyed rating USPS as “excellent, very good or good” in the period July 1 to Sept. 30, […]
November 13, 2009 USPS last week announced prices for Priority Mail service will change Jan. 4, 2010. Customers also can look forward to several Priority Mail innovations. In a first for the shipping industry, the Postal Service is introducing cubic volume-based pricing for high-volume commercial Priority Mail shippers. Customers who ship small dense, space-efficient packages […]
November 5, 2009 Why GAO Did This Study The U.S. Postal Service’s (USPS) financial condition and outlook deteriorated significantly during fiscal year 2009. USPS was not able to cut costs fast enough to offset declining mail volume and revenues resulting from the economic downturn and changing mail use. Facing an unprecedented cash shortfall, USPS stated […]
October 10, 2009 To Postal Service Customers: Many of you have expressed concerns regarding mailing costs for 2010. The tough economic climate has presented significant challenges to all of us and pessimistic speculation has suggested that postal prices could increase by as much as 10 percent. As we begin a new fiscal year and as […]
[Letter to members of the National League of Postmasters] Dear Leaguers, Recently your National Board met and decided that the League would no longer support the VOE survey. While the intent behind the survey may be good, the fact of the matter is that the work situation for Postmasters continues to deteriorate. In so many […]