WASHINGTON, DC – 12/02/25 – Today, U.S. Representative Angie Craig blasted U.S. Postal Service (USPS) leadership in Minnesota following the release of the USPS Office of Inspector General’s (OIG) Fiscal Year 2025 (FY25) 4th quarter (Q4) service performance report, which ranked the MN-ND District 47th out of 50 nationwide.
According to the USPS OIG, the service standard for first-class two-day service in the Minnesota-North Dakota region has declined since last quarter – with only 82% of mail arriving on time, 5 points below USPS’ national target of 87%. The national average this quarter was 86.3%.
In FY25 Q3, the region saw 84.4% of mail delivered on time and ranked 32nd in the nation for two-day service.
“Here in Minnesota, we started the year with unacceptable postal performance levels, and we’re ending with yet another startling quarterly report that puts our region in the bottom four districts nationwide,” said Rep. Craig. “This is beyond unacceptable. It’s well past time for USPS to re-evaluate their local leadership and start ensuring that letter carriers and postal workers have what they need to get Minnesotans their mail on time.”
Rep. Craig has consistently spoken out against unacceptable USPS performance in the South Metro and has led the charge to improve mail service and protect USPS from privatization. Local letter carriers and others have also raised the alarm about leadership changes that are impacting morale and culture in Minnesota post offices.
This Congress, Rep. Craig introduced her Deliver for Democracy Act, which would limit price increases on stamps until the USPS can achieve at least a 95% on-time delivery rate for periodicals and require the USPS to report annually to the U.S. Postal Regulatory Commission on its progress – including on-time delivery data for newspapers in its periodical service performance measurement.
In October, Rep. Craig successfully pushed USPS to launch an internal investigation into reports of delayed delivery of the New Prague Times. And in January, she led a resolution urging her Congressional colleagues to take all appropriate measures to reject the privatization of USPS.
Last year, following Rep. Craig’s bipartisan call for a statewide investigation, the USPS OIG announced an investigation into the entire MN-ND postal district.
And in January 2023, she launched an online USPS survey to gauge the extent of postal issues in the Second District and received more than 3,300 responses from Minnesotans. Rep. Craig delivered those responses directly to Postmaster General DeJoy’s office in Washington DC.
It’s very likely that the scores referred to here are in fact worse than reported. The USPS just cannot be trusted to tell the truth, especially since they lowered their own standards are are unable to meet them. This type of quarter over quarter and year over year of terrible service points to systemic management failures, but with no accountability and no terminations, it will continue unabated. It’s hard to believe Steiner doesn’t know, but he’s running out of time to act. Bold action is required, not the status quo.