12/5/24 – Postmaster General Louis DeJoy defended the agency’s performance and plans, citing efforts to modernize the postal system through its 10-year “Delivering for America” initiative. This plan includes consolidating processing facilities, such as the new distribution center in Palmetto, Georgia, aimed at reducing costs and improving efficiency.

Earlier this year, Georgia’s mail delivery performance came under fire when on-time delivery rates plummeted following the consolidation of operations at the Palmetto facility. While USPS officials initially assured improvements within 60 days, delays persisted.

According to USPS data, the latest figures from November show about 75% of first-class mail in metro Atlanta is now being delivered on time. However, this is still well below the standard many Georgians expect, especially during the busy holiday season when timely delivery of packages, bills, and medications is crucial.

During the hearing, Georgia Sen. Jon Ossoff pressed DeJoy on the agency’s progress.

“You said in April that we’d be, quote, where we need to be in about 60 days,” Ossoff said. “It’s been 233 days. Are we where we need to be?”

Read more at Fox 5 Atlanta