BALTIMORE – 12/14/20 – The main post office downtown is still struggling to sort and deliver mail, and that means your packages may not arrive in a timely way.

The 11 News I-Team first reported the problems on Friday and on Monday learned nothing has changed.

People want to know why packages is sitting for days inside a facility. On their website, the postal service says it’s experiencing unprecedented package increases and had limited employee availability because of the impact of the coronavirus.

A nightly mail truck traffic jam at the main post office downtown. Drivers told the 11 news 1-Team they are frustrated because they can’t unload or load up cargo. They sit parked for hours.

“Sitting about eight hours of the day waiting in line to get unloaded, then we get up there to the dock and we can’t offload because there is no space to put the stuff,” said Terrance Briscoe, a truck driver.

What the public doesn’t see is mail piled up in carts in bags on the loading dock and in hallways.

“There’s very few people out there. As a matter of fact, there’s really not a place for people to walk. It’s that crowded,” Briscoe said. “It’s a stand still. By the time the trucks are loaded. Every truck is loaded trying to go in. There is really no place to put the mail. It’s been mail left on trailers overnight.”

Postal workers, who do not want to be identified, told the 11 news I-Team mail and packages are piling up because the postal service eliminated an entire shift of workers as a cost saving measure.

U.S. Postal Service officials say that’s not true. They issued a statement saying, “Employees have not ceased working on all shifts.” More at WBAL TV