“Frustrating!”

That’s how a viewer describes her dealings with the United States Postal Service.

You see, Nancy McMillan’s Katy-area neighborhood of Williamsburg Parish has a cluster mailbox instead of a traditional one at the end of each driveway.

One of the parcel lockers at the bottom of the cluster is missing a key and Nancy says it’s been that way for two years.

“Please, can somebody come and unlock the parcel box and get me my package,” Nancy says. Read More