RIVERDALE, Ill. (CBS) — Spotty mail service has people in the south suburbs fired up – and worried about the holiday season.

They are issues that CBS 2’s Tara Molina first investigated months ago. On Tuesday, she learned that COVID-19 outbreaks inside postal offices could be to blame for these new delays.

In south suburban Riverdale, sometimes the mail comes every few days and sometimes people say they wait weeks.

And with long lines inside the Riverdale Post Office, they say they’re done waiting.

Aquanetta and Jarvis Gutter have been walking the same Riverdale sidewalk for more than 20 years. But recently, they say their mail carrier has not done so.

“We’ve been having a problem with our mail service since about August,” said Aquanetta Gutter.

And she said she is still missing checks, bills, and the special dress she ordered to celebrate her daughter’s engagement.

“I didn’t get the dress,” she said.

With the holidays coming up, she said she doesn’t trust the U.S. Postal Service with those cards and packages either. More at CBS Chicago