Video: USPS Denies Insurance Claim For Damaged Package

“We send and provide hard to find materials for artists of all kinds actually throughout the world,” Biggs said. Last September, he got an order from Oman, Jordan.

It wasn’t a small shipment – $900 worth of professional make-up. To protect himself, Steve paid extra for insurance through the United States Postal Service and it’s a good thing he did.

“It ends up that it got damaged. The whole box just really got hammered,” Steve said.

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