{"id":37355,"date":"2025-02-08T11:05:49","date_gmt":"2025-02-08T16:05:49","guid":{"rendered":"https:\/\/postalemployeenetwork.com\/news\/?p=37355"},"modified":"2025-02-08T11:05:49","modified_gmt":"2025-02-08T16:05:49","slug":"smith-fights-to-require-usps-to-cover-cost-of-late-fees-caused-by-bills-getting-delayed-lost-in-mail","status":"publish","type":"post","link":"https:\/\/postalemployeenetwork.com\/news\/2025\/02\/08\/smith-fights-to-require-usps-to-cover-cost-of-late-fees-caused-by-bills-getting-delayed-lost-in-mail\/","title":{"rendered":"Smith Fights to Require USPS to Cover Cost of Late Fees Caused by Bills Getting Delayed, Lost in Mail"},"content":{"rendered":"<p><strong>WASHINGTON<\/strong> \u2013 2\/7\/25 &#8211; Today, U.S. Representative Jason Smith (Mo.) announced that he has coauthored the Pony Up Act, legislation to require the U.S. Postal Service (USPS) to pay any late fees incurred on bills due to delayed delivery service.<\/p>\n<p><strong>\u201cThe USPS must be held accountable for the financial toll its poor service is taking on rural Missourians,\u201d said Smith. \u201cThrough no fault of their own, individuals have been hit with late fees and even had their utilities cut off because their mail is arriving late or not at all. It\u2019s just one of many examples of how the USPS has shown a complete disregard for the harm caused by its poor service. I urge my colleagues in the House and Senate to support this legislation to hold the USPS accountable for the rural mail crisis.\u201d<\/strong><\/p>\n<p>Mail delays, especially in rural areas, have resulted in individuals paying late fees and, in some cases, having their utilities shut off because their bills were lost in the mail or not delivered on time. In addition, multiple municipal utilities have voiced their frustration that bills sent to customers aren\u2019t arriving in a timely manner.<\/p>\n<p>The legislation would allow anyone who incurred a late fee because a bill didn\u2019t arrive on time to file a claim for repayment through an online portal or in person at any post office.\u00a0The legislation would also require a report on delayed mail, giving Congress relevant and accurate information to evaluate whether the USPS is taking action to improve delivery times.<\/p>\n<p>The rural mail crisis is taking a major toll on the quality of life in communities across southeast and south-central Missouri:<\/p>\n<ul class=\"wp-block-list\">\n<li>Seniors are struggling to make ends meet because Social Security checks aren\u2019t arriving on time;<\/li>\n<li>Veterans aren\u2019t receiving the benefits they earned for their service to our nation;<\/li>\n<li>Small businesses are taking a financial hit due to packages for, and payments from, customers getting lost in the mail; and<\/li>\n<li>Rural newspapers are frustrated because print editions are getting delivered to customers weeks \u2013 and even months \u2013 past the publishing date.<\/li>\n<\/ul>\n<p>Ending the rural mail crisis has been, and will continue to be, a top priority for Smith.<\/p>\n<p>In September, Smith\u00a0<a href=\"https:\/\/jasonsmith.house.gov\/2024\/09\/11\/smith-demands-investigation-into-unacceptable-mail-delays-in-rural-missouri\/\">sent<\/a>\u00a0a letter to Postmaster General Louis DeJoy to demand the USPS Office of Inspector General audit the Sorting and Distribution Center in Hazelwood, Mo., to determine why mail delivery is significantly delayed and inconsistent in communities across eastern Missouri, especially in rural areas.<\/p>\n<p>In 2023, Smith\u00a0<a href=\"https:\/\/jasonsmith.house.gov\/2023\/10\/30\/smith-demands-answers-from-u-s-postmaster-general-regarding-unacceptable-mail-delays-in-southeast-and-south-central-missouri\/\">demanded<\/a>\u00a0answers from DeJoy about unacceptably long mail delays in southeast and south-central Missouri caused by USPS\u2019s decision to shut down the Cape Girardeau Processing and Distribution Facility and move mail sorting operations to the Saint Louis Processing and Distribution Center in February 2022. In 2021, Smith and a bipartisan group of his colleagues sent a letter demanding DeJoy pause any additional postal facility consolidations as part of its flawed Delivering for America plan.<\/p>\n<p><a href=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2020\/07\/PEN-NEWS.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29060 size-medium\" src=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2020\/07\/PEN-NEWS-300x176.jpg\" alt=\"\" width=\"300\" height=\"176\" srcset=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2020\/07\/PEN-NEWS-300x176.jpg 300w, https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2020\/07\/PEN-NEWS.jpg 478w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>WASHINGTON \u2013 2\/7\/25 &#8211; Today, U.S. Representative Jason Smith (Mo.) announced that he has coauthored the Pony Up Act, legislation to require the U.S. Postal Service (USPS) to pay any late fees incurred on bills due to delayed delivery service. \u201cThe USPS must be held accountable for the financial toll its poor service is taking [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":29060,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-37355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking","last_archivepost"],"_links":{"self":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/37355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/comments?post=37355"}],"version-history":[{"count":1,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/37355\/revisions"}],"predecessor-version":[{"id":37356,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/37355\/revisions\/37356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media\/29060"}],"wp:attachment":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media?parent=37355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/categories?post=37355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/tags?post=37355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}