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USPS News Link<\/a> – 11\/03\/20 – The Postal Service is reminding employees that new social distancing procedures have been implemented to help protect workers who deliver mail during the coronavirus pandemic<\/em><\/a>.<\/p>\n To reduce health risks, the organization has temporarily modified procedures for Mobile Delivery Devices (MDDs); Form 3811,\u00a0Domestic Return Receip<\/em>t<\/a>; Form 3849,\u00a0We ReDeliver for You<\/em><\/a>; and any hard-copy receipt items that require customer signatures.<\/p>\n Until further notice, all letter carriers, rural carriers, city carrier assistants and rural carrier associates are required to avoid ringing doorbells when possible. Instead, the employee should knock on the customer\u2019s door, avoiding areas that may be frequently touched.<\/p>\n When the customer opens the door, the employee must perform the following steps while wearing a face covering and maintaining 6 feet of distance:<\/p>\n \u2022 Request the customer\u2019s first initial and last name.<\/p>\n \u2022 Using the MDD, scan the mailpiece barcode, select \u201cDelivered\u201d and answer the prompted questions.\u00a0Enter the customer\u2019s first initial and last name when prompted.<\/p>\n \u2022 When prompted for the customer to sign the MDD\u2019s screen, the employee should instead print his or her own initials (not a signature), route number and notate C19.<\/p>\n For Return Receipts and other hard-copy items, employees must:<\/p>\n \u2022 Enter the customer\u2019s first initial and last name in the form\u2019s \u201cSignature\u201d box.<\/p>\n \u2022 For forms 3811 and 3849, employees should print their own initials (not a signature), route number and notate C19 in the \u201cReceived by\u201d or \u201cPrinted Name\u201d section, depending on the form.<\/p>\n \u2022 For Form 3849, scan the completed form following the normal process to finalize the delivery.<\/p>\n Additionally, employees should politely ask the customer to step back a\u00a0safe distance<\/em><\/a>\u00a0or close the screen door while they leave the item in the mail receptacle or by the customer\u2019s door.<\/p>\n If no one answers the door, employees should follow the normal notice-left process.<\/p>\n Employees should always follow other preventative measures such as\u00a0proper handwashing<\/em><\/a>, and maintaining social distancing whenever possible.<\/p>\n