{"id":28527,"date":"2020-04-18T09:49:26","date_gmt":"2020-04-18T14:49:26","guid":{"rendered":"http:\/\/postalemployeenetwork.com\/news\/?p=28527"},"modified":"2020-04-20T18:33:49","modified_gmt":"2020-04-20T23:33:49","slug":"usps-extends-return-to-sender-time-frames","status":"publish","type":"post","link":"https:\/\/postalemployeenetwork.com\/news\/2020\/04\/18\/usps-extends-return-to-sender-time-frames\/","title":{"rendered":"USPS extends return-to-sender time frames"},"content":{"rendered":"

USPS News Link – 4-17-20 – To assist customers during the coronavirus pandemic, the Postal Service has temporarily extended the time frames when a mailpiece will be returned to sender.<\/p>\n

Under the Domestic Mail Manual, the current time frames are 15 days for most accountable items, except for Priority Mail Express pieces, which have a five-day time frame, and Collect on Delivery pieces, which have a 10-day time frame.<\/p>\n

Under postal policy, the time frame is 10 days generally for all other mail.<\/p>\n

USPS will temporarily extend the current time frames to 30 days for all mailpieces, unless a customer has requested a return time frame at the time of mailing. Perishable items will continue to be handled as indicated under current postal policy.<\/p>\n

All customer notifications for items with an attempted delivery date of March 28 or later will be updated to reflect the extended 30-day time frame. The Postal Service is also working on implementing additional notices to remind customers about missed delivery items and the extended 30-day time frame.<\/p>\n

When an item cannot be delivered on the first attempt, customers have several options for redelivery or pickup. Customers can:<\/p>\n

\u2022 Schedule a redelivery online at USPS.com\/redelivery<\/p>\n

\u2022 Complete PS Form 3849, We ReDeliver For You!, and place the form in their mailbox<\/p>\n

\u2022 Go to their local Post Office to pick up their items<\/p>\n

\u2022 Manage redeliveries at informedelivery.com<\/p>\n

\u2022 Send a representative to pick up mail at the local Post Office; the addressee must sign PS Form 3849 and indicate the name of the representative<\/p>\n

\u2022 Call 800-ASK-USPS (800-275-8777) to schedule a redelivery<\/p>\n

Extending the time frame to 30 days for all mail classes will help customers navigate the challenges associated with the coronavirus pandemic.<\/p>\n

Additionally, the Postal Service has also modified the procedures for carriers obtaining signatures upon delivery.<\/p>\n

This change will continue until further notice.<\/p>\n

For more information, send an email to\u00a0ShippingServices@usps.gov<\/a><\/em>.<\/em><\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

USPS News Link – 4-17-20 – To assist customers during the coronavirus pandemic, the Postal Service has temporarily extended the time frames when a mailpiece will be returned to sender. Under the Domestic Mail Manual, the current time frames are 15 days for most accountable items, except for Priority Mail Express pieces, which have a […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-28527","post","type-post","status-publish","format-standard","hentry","category-usps-news","last_archivepost"],"_links":{"self":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/28527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/comments?post=28527"}],"version-history":[{"count":2,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/28527\/revisions"}],"predecessor-version":[{"id":28540,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/28527\/revisions\/28540"}],"wp:attachment":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media?parent=28527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/categories?post=28527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/tags?post=28527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}