{"id":27852,"date":"2019-12-18T11:00:26","date_gmt":"2019-12-18T16:00:26","guid":{"rendered":"http:\/\/postalemployeenetwork.com\/news\/?p=27852"},"modified":"2019-12-18T11:00:26","modified_gmt":"2019-12-18T16:00:26","slug":"postal-service-wants-employees-to-keep-an-eye-out-for-skimmers","status":"publish","type":"post","link":"https:\/\/postalemployeenetwork.com\/news\/2019\/12\/18\/postal-service-wants-employees-to-keep-an-eye-out-for-skimmers\/","title":{"rendered":"Postal Service wants employees to keep an eye out for skimmers"},"content":{"rendered":"<div class=\"post-thumbnail link-fullfeature\"><a title=\"This skimmer, recently discovered attached to a payment device at a Gateway District retail site, is part of a Postal Inspection Service investigation.\" href=\"https:\/\/link.usps.com\/wp-content\/uploads\/2019\/12\/RetailSkimmers_large-story.jpg\" rel=\"lightbox[54117]\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-twentyfourteen-full-width wp-post-image alignnone\" src=\"https:\/\/link.usps.com\/wp-content\/uploads\/2019\/12\/RetailSkimmers_large-story.jpg\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" srcset=\"https:\/\/link.usps.com\/wp-content\/uploads\/2019\/12\/RetailSkimmers_large-story.jpg 900w, https:\/\/link.usps.com\/wp-content\/uploads\/2019\/12\/RetailSkimmers_large-story-300x250.jpg 300w, https:\/\/link.usps.com\/wp-content\/uploads\/2019\/12\/RetailSkimmers_large-story-768x640.jpg 768w, https:\/\/link.usps.com\/wp-content\/uploads\/2019\/12\/RetailSkimmers_large-story-102x85.jpg 102w\" alt=\"\" width=\"588\" height=\"490\" \/><\/a><\/p>\n<h6 class=\"link-caption\"><em>This skimmer, recently discovered attached to a payment device at a Gateway District retail site, is part of a Postal Inspection Service investigation.<\/em><\/h6>\n<\/div>\n<p>USPS News Link &#8211; 12\/17\/19 &#8211; The Postal Service wants employees to keep an eye out for skimmers \u2014 small, hard-to-detect devices that fraudsters place over credit card readers to steal information.<\/p>\n<p>USPS recently discovered a skimmer attached to a payment device at a retail site in Great Lakes Area\u2019s Gateway District. The skimmer was placed on top of the PIN pad and card reader, making it difficult to detect.<\/p>\n<p>The Postal Inspection Service is investigating the incident.<\/p>\n<p>To prevent tampering with postal equipment, employees are required to perform and log payment device inspections daily.<\/p>\n<p>If a customer experiences difficulty inserting a chip card into a machine \u2014 for example, if the customer must use more force than usual \u2014 the employee should inspect the device for a skimmer or evidence of other tampering.<\/p>\n<p>Employees who find a skimmer or evidence of tampering should call the Postal Inspection Service at 877-876-2455. Don\u2019t use the device to process any customer payments or allow anyone \u2014 including the customer or another employee \u2014 to touch the device until the Inspection Service has provided instructions.<\/p>\n<p>Additionally, employees must complete the Protecting Payment Cardholder Industry (PCI): Retail training course through the\u00a0<em><a href=\"https:\/\/usps.csod.com\/samldefault.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">HERO learning portal<\/a><\/em>\u00a0before the Jan. 20 deadline.<\/p>\n<p>Employees who miss the deadline will have their access to retail systems and applications revoked. New employees must complete the training within 35 days of their hiring date.<\/p>\n<p>The Retail and Customer Service Operations Blue page has the\u00a0<em><a href=\"https:\/\/blue.usps.gov\/retail\/_pdf\/reporting-systems-applications\/Payment-Device-Management\/Daily-Payment-Terminal-Inspection.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Standard Work Instructions<\/a><\/em>\u00a0on performing daily payment device inspections<em>,\u00a0<\/em>as well as\u00a0<em><a href=\"https:\/\/blue.usps.gov\/retail\/reporting-systems-applications\/applications\/retail-systems-software.htm\" target=\"_blank\" rel=\"noopener noreferrer\">additional documentation<\/a><\/em>\u00a0on payment terminal management.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This skimmer, recently discovered attached to a payment device at a Gateway District retail site, is part of a Postal Inspection Service investigation. USPS News Link &#8211; 12\/17\/19 &#8211; The Postal Service wants employees to keep an eye out for skimmers \u2014 small, hard-to-detect devices that fraudsters place over credit card readers to steal information. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27853,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-27852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-usps-news","last_archivepost"],"_links":{"self":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/27852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/comments?post=27852"}],"version-history":[{"count":1,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/27852\/revisions"}],"predecessor-version":[{"id":27854,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/27852\/revisions\/27854"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media\/27853"}],"wp:attachment":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media?parent=27852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/categories?post=27852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/tags?post=27852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}