{"id":26418,"date":"2019-05-16T19:57:27","date_gmt":"2019-05-17T00:57:27","guid":{"rendered":"http:\/\/postalemployeenetwork.com\/news\/?p=26418"},"modified":"2019-05-16T19:57:27","modified_gmt":"2019-05-17T00:57:27","slug":"poll-ranks-usps-first-among-agencies","status":"publish","type":"post","link":"https:\/\/postalemployeenetwork.com\/news\/2019\/05\/16\/poll-ranks-usps-first-among-agencies\/","title":{"rendered":"Poll ranks USPS first among agencies"},"content":{"rendered":"<div class=\"post-thumbnail link-fullfeature\"><img loading=\"lazy\" decoding=\"async\" class=\"attachment-twentyfourteen-full-width wp-post-image alignnone\" src=\"https:\/\/link.usps.com\/wp-content\/uploads\/2019\/05\/GallupPoll_large-story.jpg\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" srcset=\"https:\/\/link.usps.com\/wp-content\/uploads\/2019\/05\/GallupPoll_large-story.jpg 900w, https:\/\/link.usps.com\/wp-content\/uploads\/2019\/05\/GallupPoll_large-story-300x200.jpg 300w, https:\/\/link.usps.com\/wp-content\/uploads\/2019\/05\/GallupPoll_large-story-768x512.jpg 768w, https:\/\/link.usps.com\/wp-content\/uploads\/2019\/05\/GallupPoll_large-story-120x80.jpg 120w\" alt=\"A postal employee sells stamps to a customer\" width=\"548\" height=\"365\" \/><\/p>\n<h6 class=\"link-caption\"><em>A Gallup survey released this week ranks USPS first among 13 government agencies in delivering excellent or good customer service.<\/em><\/h6>\n<\/div>\n<p>USPS News Link &#8211; 5\/16\/19 &#8211; Nearly three in four Americans say the Postal Service is their favorite federal agency, according to a Gallup poll released this week.<\/p>\n<p>USPS ranks first among 13 agencies measured in the survey, with 74 percent saying the organization does an \u201cexcellent\u201d or \u201cgood\u201d job. The Postal Service also ranked first in all prior years this survey was conducted, including 2014, 2017 and 2018.<\/p>\n<p>\u201cI thank our employees for providing our customers with prompt, reliable and efficient mailing and shipping services. The results of this poll reflect the pride and dedication that our employees provide, each and every day,\u201d said Postmaster General Megan J. Brennan.<\/p>\n<p>Improving customers\u2019 experiences is one of the Postal Service\u2019s core strategies. To help meet this objective, the organization has improved customer service training and introduced tools such as Informed Delivery, a free feature that allows consumers to\u00a0<em><a href=\"https:\/\/link.usps.com\/2019\/01\/14\/informed-delivery-3\/\" target=\"_blank\" rel=\"noopener noreferrer\">preview their incoming mail<\/a><\/em>\u00a0on smartphones, tablets and other devices.<\/p>\n<p>Other agencies that earned positive ratings from a majority of respondents in Gallup\u2019s latest poll include the Secret Service, the Centers for Disease Control and Prevention, the CIA and NASA.<\/p>\n<p>Gallup\u00a0<em><a href=\"https:\/\/news.gallup.com\/poll\/257510\/postal-service-americans-favorite-federal-agency.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">conducted the poll<\/a>\u00a0<\/em>from April 17-30.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Gallup survey released this week ranks USPS first among 13 government agencies in delivering excellent or good customer service. USPS News Link &#8211; 5\/16\/19 &#8211; Nearly three in four Americans say the Postal Service is their favorite federal agency, according to a Gallup poll released this week. USPS ranks first among 13 agencies measured [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":26419,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-26418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-usps-news","last_archivepost"],"_links":{"self":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/26418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/comments?post=26418"}],"version-history":[{"count":1,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/26418\/revisions"}],"predecessor-version":[{"id":26420,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/26418\/revisions\/26420"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media\/26419"}],"wp:attachment":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media?parent=26418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/categories?post=26418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/tags?post=26418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}