{"id":23656,"date":"2018-06-14T09:56:31","date_gmt":"2018-06-14T14:56:31","guid":{"rendered":"http:\/\/postalemployeenetwork.com\/news\/?p=23656"},"modified":"2018-06-14T09:56:42","modified_gmt":"2018-06-14T14:56:42","slug":"customers-embrace-postal-service-form-3849","status":"publish","type":"post","link":"https:\/\/postalemployeenetwork.com\/news\/2018\/06\/14\/customers-embrace-postal-service-form-3849\/","title":{"rendered":"Customers Embrace Postal Service Form 3849"},"content":{"rendered":"<div class=\"post-thumbnail link-fullfeature\">\n<h6><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23658\" src=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2018\/06\/Form-3849.jpg\" alt=\"\" width=\"496\" height=\"309\" srcset=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2018\/06\/Form-3849.jpg 496w, https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2018\/06\/Form-3849-300x187.jpg 300w, https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2018\/06\/Form-3849-86x54.jpg 86w, https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2018\/06\/Form-3849-120x74.jpg 120w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/h6>\n<h6 class=\"link-caption\"><em>Carriers are required to leave PS Form 3849 when they are unable to deliver an item successfully.<\/em><\/h6>\n<\/div>\n<p>USPS News Link &#8211; The Postal Service\u2019s\u00a0redesigned\u00a0PS Form 3849\u00a0is a hit with both internal and external customers.<\/p>\n<p>USPS carriers are required to leave the form, also known as We ReDeliver For You!, when they are unable to deliver an item successfully.<\/p>\n<p>The form was\u00a0<em><a href=\"https:\/\/link.usps.com\/2018\/01\/17\/we-redeliver\/\" target=\"_blank\" rel=\"noopener\">updated this year<\/a><\/em>\u00a0with a simpler\u00a0design\u00a0and\u00a0clearer\u00a0instructions for customers\u00a0and\u00a0employees.<\/p>\n<p>Since the revised form was rolled out in January, it has been used for more than 2.3 million redelivery requests.<\/p>\n<p>The revised form\u00a0gives customers the option to scan a QR code and go to\u00a0<em><a href=\"http:\/\/usps.com\/\" target=\"_blank\" rel=\"noopener\">usps.com<\/a>,<\/em>\u00a0where redelivery requests are up about\u00a022\u00a0percent.\u00a0Each month, customers are increasingly using this option to schedule deliveries.<\/p>\n<p>This has helped reduce calls to USPS customer care centers from individuals\u00a0with redelivery inquiries\u00a0by\u00a017\u00a0percent.<\/p>\n<p>\u201cGiving our customers more options with simpler, clear and easy message is what our world-class customer experience is all\u00a0about,\u201d said\u00a0Delivery Operations Vice President Kevin McAdams.<\/p>\n<p>If a customer who uses the form\u2019s QR code is an\u00a0<em><a href=\"https:\/\/link.usps.com\/2018\/01\/25\/true-to-form\/\" target=\"_blank\" rel=\"noopener\">Informed Delivery user<\/a><\/em>, his or her address will automatically appear in the redelivery application, which means the customer only needs to select the date for redelivery.<\/p>\n<p>Said McAdams: \u201cThe Postal Service continues to leverage technology to improve our customers\u2019 experience and to make it easier to do business with us.\u201d<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Carriers are required to leave PS Form 3849 when they are unable to deliver an item successfully. USPS News Link &#8211; The Postal Service\u2019s\u00a0redesigned\u00a0PS Form 3849\u00a0is a hit with both internal and external customers. USPS carriers are required to leave the form, also known as We ReDeliver For You!, when they are unable to deliver [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":23658,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-23656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-usps-news","last_archivepost"],"_links":{"self":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/23656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/comments?post=23656"}],"version-history":[{"count":3,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/23656\/revisions"}],"predecessor-version":[{"id":23660,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/23656\/revisions\/23660"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media\/23658"}],"wp:attachment":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media?parent=23656"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/categories?post=23656"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/tags?post=23656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}