{"id":14417,"date":"2016-03-16T17:19:10","date_gmt":"2016-03-16T22:19:10","guid":{"rendered":"http:\/\/postalemployeenetwork.com\/news\/?p=14417"},"modified":"2016-03-16T17:19:10","modified_gmt":"2016-03-16T22:19:10","slug":"video-scan-and-deliver-customers-deserve-timely-data-pmg-says","status":"publish","type":"post","link":"https:\/\/postalemployeenetwork.com\/news\/2016\/03\/16\/video-scan-and-deliver-customers-deserve-timely-data-pmg-says\/","title":{"rendered":"Video: Scan and deliver &#8211; Customers deserve timely data, PMG says"},"content":{"rendered":"<p>The Postal Service continues to emphasize timely and accurate scanning data, PMG Megan J. Brennan says in her latest \u201cBusiness Focus\u201d<span class=\"Apple-converted-space\">\u00a0<\/span><a href=\"http:\/\/link.usps.com\/video\/business-focus-2\/\" target=\"_blank\"><em>vid<\/em><em>eo <\/em><em>message<\/em><\/a>.<\/p>\n<p>\u201cCustomers expect 100 percent visibility from induction to delivery,\u201d Brennan says. \u201cIt\u2019s a basic customer requirement.\u201d <img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-9938\" style=\"border: none;\" src=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2015\/02\/news03s1.jpg\" alt=\"PMG Megan Brennan story\" width=\"220\" height=\"225\" srcset=\"https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2015\/02\/news03s1.jpg 220w, https:\/\/postalemployeenetwork.com\/news\/wp-content\/uploads\/2015\/02\/news03s1-50x50.jpg 50w\" sizes=\"auto, (max-width: 220px) 100vw, 220px\" \/><\/p>\n<p>The PMG also discusses the most recent quarterly<span class=\"Apple-converted-space\">\u00a0<\/span><a href=\"http:\/\/link.usps.com\/2016\/02\/09\/usps-financial-results-3\/\"><em>financial results<\/em><\/a>, as well the<span class=\"Apple-converted-space\">\u00a0<\/span><a href=\"http:\/\/link.usps.com\/2016\/02\/25\/price-changes-coming\/\"><em>forced rollback<\/em><\/a><span class=\"Apple-converted-space\">\u00a0<\/span>in prices for Forever stamps and other products, effective April 10.<\/p>\n<p>\u201cI am often asked, \u2018What can I do to help our situation?\u2019 My answer is always the same: Deliver great customer service,\u201d Brennan says. \u201cService is foundational and the key to growth. We need to continue to demonstrate that we care about our customers and that we are postal proud.\u201d<\/p>\n<p>In this spirit, the PMG encourages all employees to take the Postal Pulse survey. Feedback from the survey helps USPS leaders make workplace changes and improvements.<\/p>\n<p>\u201cWe need to hear from you,\u201d she says. \u201cWe value your input.\u201d<\/p>\n<p>The PMG concludes by thanking employees.<\/p>\n<p>\u201cWe appreciate your hard work and your commitment,\u201d she says. \u201cAt every level of the organization, all of us together need to be engaged and committed to serving our customers.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Postal Service continues to emphasize timely and accurate scanning data, PMG Megan J. Brennan says in her latest \u201cBusiness Focus\u201d\u00a0video message. \u201cCustomers expect 100 percent visibility from induction to delivery,\u201d Brennan says. \u201cIt\u2019s a basic customer requirement.\u201d The PMG also discusses the most recent quarterly\u00a0financial results, as well the\u00a0forced rollback\u00a0in prices for Forever stamps [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9938,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-14417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking","last_archivepost"],"_links":{"self":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/14417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/comments?post=14417"}],"version-history":[{"count":2,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/14417\/revisions"}],"predecessor-version":[{"id":14419,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/posts\/14417\/revisions\/14419"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media\/9938"}],"wp:attachment":[{"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/media?parent=14417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/categories?post=14417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postalemployeenetwork.com\/news\/wp-json\/wp\/v2\/tags?post=14417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}