https://postalemployeenetwork.com/news/2025/09/30/usps-modernizes-lobbies-to-enhance-customer-experience/ Postal News For Postal Employees And Retirees Tue, 30 Sep 2025 17:00:19 +0000 hourly 1 https://wordpress.org/?v=7.0 https://postalemployeenetwork.com/news/2025/09/30/usps-modernizes-lobbies-to-enhance-customer-experience/comment-page-1/#comment-93248 Tue, 30 Sep 2025 17:00:19 +0000 https://postalemployeenetwork.com/news/?p=38499#comment-93248 This is all well and good, but the recent OIG report documenting numerous lobby closures for various reasons that cost the USPS potentially 80 million dollars in revenue points to problems; maybe get all of them to open and close when they’re supposed to would do more to enhance the customer experience.

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