Postal Customer Satisfaction Score Reaches Four-Year High

November 13, 2009 Postal Customer Satisfaction Score Reaches Four-Year High New Customer Experience Measurement System Debuts for 2010 WASHINGTON—Despite continuing economic challenges, the Postal Service (USPS) continues to deliver high levels of service, with 94 percent of customers surveyed rating USPS as “excellent, very good or good” in the period July 1 to Sept. 30, […]