EXPLORING INNOVATION
USPS LOOKS TO STAKEHOLDERS FOR NEW IDEAS

When PMG Jack Potter last March announced the Postal Service’s plan for what he termed a “leaner, more market responsive Postal Service that can thrive far into the future,” he challenged anyone with a vested interest in a viable postal system to put forth ideas to help the organization move forward.

Since March, postal officials have been meeting regularly with customers and other stakeholders to bring them into the process. In August, Senior Vice President, Customer Relations, Steve Kearney organized an “Innovation Symposium” with the Mailers’ Technical Advisory Committee, during which 130 of the Postal Service’s largest customers addressed 10 topics, ranging from the future of the organization to a discussion of which areas could be more innovative.

Ideas submitted included ways to increase electronic services to hybrid mail and suggestions on how to restore the “mail moment” — when delivery of a mailpiece is eagerly anticipated by residential customers.

The search for ideas continued on Sept. 15 — National Postal Customer Council (PCC) Day — when the 200 local PCCs were asked for feedback on ideas. “PCCs regularly provide us with valuable feedback,” said Vice President, Sales, Susan Plonkey. “They’ll do the same as we explore potential innovations to respond to an evolving marketplace.”

The latest event for gathering innovative ideas took place this week near Washington, DC, when more than 100 stakeholders representing Congress, regulators, customers and USPS heard presentations from experts on the future of the mail and shared their thoughts. “You are the movers and shakers of a $1 trillion industry,” Potter said in remarks at the start of the event. “This industry is at a fork in the road, and your input is critical to us.”

Scott Bedbury, CEO of Brandstream, a market branding consultant and former marketing executive at Nike and Starbucks, provided an upbeat view of the Postal Service’s place in a digital world. He said the mail offers a unique “physical” experience that digital media can’t provide. He urged his audience to “rekindle and leverage the nobility and greater good that is in the DNA of the USPS with a new generation of products, services, brand experiences and messages.”

Bedbury also discussed the role of employees in a rejuvenated USPS. “Never underestimate the value of dedicated employees that have a sense of mission and nobility,” he said. “Imagine what you could do with 600,000 such employees.”

USPS ELM

The USPS ELM provides extremely important information for postal employees relating to their jobs, USPS career, retirement, etc.

Access the USPS ELM (Updated 1/15/2012)

Note: From time to time USPS changes their page links. Please let us know if the link does not work for you.

USPS Employee Deals

April 18, 2009

Currently USPS has negotiated deals and discounts for postal employee with the following merchants – See USPS

College Courses
Central Michigan University
DeVry University
Ellis College Of New York Institute of Technology
Excelsior College
Keiser University
Strayer University
University of Phoenix

General
Computer Deals
Employee Platinum Visa Card
Lala.com
Maaco
Maintenance, Repair, and Operating Supplies

Phones
AT&T Wireless
Sprint Nextel Wireless
T-Mobile Wireless
Verizon Wireless

Visit USPS Employee Deals

Proof of Employment

USPS has joined more than 1,500 companies using The Work Number, an automated service that allows you to quickly — and securely — provide proof of your employment or income. You benefit from having control of the process, since you authorize access to your information. The Work Number can be used anytime, anywhere and its available 24 hours a day, seven days a week.

To verify employment, just give the verifier your social security number and the Postal Service employer code — 12946 — and send them to www.theworknumber.com or have them call 1-800-367-5690.

USPS Human Resources

Need to contact the USPS Shared Human Resources Center? Use the information below:

Shared Human Resources Center
HRSSC/Compensation & Benefits
PO Box 970400
Greensboro, NC 27497-0400
Call: HRSSC at 1-877-477-3273
Fax: 336-662-4070

PLEASE NOTE: We cann0t answer Human Resource questions. Use the USPS HR contact information above for HR questions, employment questions, test questions, or any other USPS related question. We can only answer questions regarding our website.

Customer Service – Postal Employee Network

USPS

Change Your USPS Employee Address

Keeping your address and contact information up-to-date is important. Now you can do it online anytime, 24×7. You can update your residence and mailing addresses, phone numbers, and emergency contacts on LiteBlue.

Log on to LiteBlue using your Employee ID and USPS PIN. Then click on the Change of Address/Phone/Emergency Contact link under Employee Resources. Your current information will be displayed on the Address/Phone/Emergency Contact form. To update your information, click the Edit button, and you’re on your way. Follow the prompts to review, save and confirm your changes. That’s it, you’re done.

Once you’ve completed your updates, you must close your browser window. By closing the browser you will be logged out of the Change of Address application and out of LiteBlue. Next time you log in, your updated information will be displayed.

Source: USPS

HelpDesk

In our HelpDesk section we will post news, information, and resources that may benefit you or your family.