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November 20, 2009
WASHINGTON—The U.S. Postal Service today updated the list of retail stations and branches that remain under review for possible consolidation, with only 241 offices still under review.
Unlike most federal agencies, America’s national mail system receives no tax subsidy for operating expenses and relies on the sale of postage, products and services to fund [...]
Postal Service Ends 2009 with $3.8 Billion Loss
2010 Financial Plan Predicts More Losses Next Year
WASHINGTON—The U.S. Postal Service (USPS) today filed its 2009 fiscal year-end financial results, showing a net loss of $3.8 billion for the year — despite cost-cutting efforts resulting in $6 billion in cost savings and a $4 billion reduction in required [...]
November 13, 2009
Postal Customer Satisfaction Score Reaches Four-Year High
New Customer Experience Measurement System Debuts for 2010
WASHINGTON—Despite continuing economic challenges, the Postal Service (USPS) continues to deliver high levels of service, with 94 percent of customers surveyed rating USPS as “excellent, very good or good” in the period July 1 to Sept. 30, 2009.
“Customer service and [...]
November 13, 2009
USPS last week announced prices for Priority Mail service will change Jan. 4, 2010. Customers also can look forward to several Priority Mail innovations.
In a first for the shipping industry, the Postal Service is introducing cubic volume-based pricing for high-volume commercial Priority Mail shippers. Customers who ship small dense, space-efficient packages will receive [...]
November 5, 2009
Why GAO Did This Study
The U.S. Postal Service’s (USPS) financial condition and outlook deteriorated significantly during fiscal year 2009. USPS was not able to cut costs fast enough to offset declining mail volume and revenues resulting from the economic downturn and changing mail use. Facing an unprecedented cash shortfall, USPS stated that it [...]
October 10, 2009
To Postal Service Customers:
Many of you have expressed concerns regarding mailing costs for 2010. The tough economic climate has presented significant challenges to all of us and pessimistic speculation has suggested that postal prices could increase by as much as 10 percent.
As we begin a new fiscal year and as many of you, [...]
[Letter to members of the National League of Postmasters]
Dear Leaguers,
Recently your National Board met and decided that the League would no longer support the VOE survey. While the intent behind the survey may be good, the fact of the matter is that the work situation for Postmasters continues to deteriorate. In so many districts dignity [...]
In many ways, fiscal year 2009 will be remembered as one of the most challenging we’ve ever faced. At the same time, it will be seen as one of the most successful.
That success is because of you. You did a tremendous job. Service has never been better — during a year when the service standards [...]
Source: USPS Postal Bulletin – August 27, 2009
Effective immediately, the revision to Employee and Labor Relations Manual (ELM) 546.2, Collective Bargaining Agreements; 546.21, Compliance; and 546.23, Types of Appointments, in the article “ELM Revision: Limited Duty and Rehabilitation Assignments” published in Postal Bulletin 22213 (8-16-07, pages 7–8) is rescinded.
PEN Editor: Below is a copy of [...]
August 25, 2009
A LETTER TO ALL EMPLOYEES FROM PMG JACK POTTER
While the Postal Service has had its share of challenges since the beginning of the current economic recession, I want to let you all know what an outstanding job you have done to meet those challenges. We have been very successful in implementing unprecedented cost-cutting [...]
Postal Service Updates Station and Branch Consolidation Initiative
Postal Service Price List Effective January 4, 2010
Postal Financial Challenges Continue, with Relatively Limited Results from Recent Revenue-Generation Efforts
PMG To Postal Customers
Postmasters Vote Not to Support VOE Survey
Postal ELM Revision Rescinded: Limited Duty and Rehabilitation Assignments
Postal Service S. 1507 Update