A Jacksonville woman was expecting a $4,000 diamond ring in the mail, but when the box arrived she said it was ripped open and empty.
The U.S. Postal Service denied her claim, even though Jonette Lieurance paid to insure the shipment from Tennessee.
“I was sending the ring back to – she was going to be my mother-in-law. It was an engagement ring. And I broke off the engagement and was sending her the ring,” said Lieurance. “A few days later, she said, ‘I got the box but it’s empty.’ And I was like, ‘You’re kidding.’”
A USPS sticker on the box confirmed it was “received unsealed.”
Lieurance’s receipt shows she paid an extra $51.65 to insure the ring, but USPS has denied her claim three times. CBS Fox Jacksonville