USPS Service Alerts: Puerto Rico and the U.S. Virgin Islands

USPS Service Alerts – 9/27/17 – Recovery efforts continue in Puerto Rico and the U.S. Virgin Islands in the wake of Hurricane Maria. The Postal Service has begun providing access to PO Box mail and package pickup services at some of its offices in Puerto Rico. USPS also is providing limited mail handout service in St. John and St. Thomas. Limited handout mail service could begin in St. Croix tomorrow. We continue to resume business at our locations as it becomes safe to do so.

Maria is moving north in the Atlantic and is expected to weaken in the next few days. Although the storm is expected to stay offshore, it’s likely to bring rain and wind to North Carolina coastal areas as well as heavy surf along much of the East Coast.


Last updated Sept. 27, 2017, 8 a.m. ET

Hurricane Maria

Caribbean
Puerto Rico, St. Thomas, St. Johns, St. Croix, Culebra and Vieques areas

Puerto Rico

The following offices will be open for PO Box mail and package pickup services from 9 a.m. to 3 p.m.:

  • San Juan Main
  • Bayamon Main Branch
  • Mayaguez Main Branch
  • Marina Station
  • Carolina Main
  • Carolina – Pueblo Station
  • Santurce Post Office
  • Cayey Post Office

Carriers will be available to hand out mail for customers that receive street delivery, from 9 a.m. to 3 p.m.

St. Thomas

Offices open for mail and package pickup, with hours from 11 a.m. to 4 p.m.:

  • East End/Tutu Mall for addresses in ZIP Code 00805.
  • Havensight for PO Box customers in ZIP Code 00802 and Emancipation Gardens customers in 00804.
  • Havensight will be open for retail services effective Sept. 27, 2017, 11 a.m.-4 p.m.

Charlotte Amalie will provide mail handout service for ZIP Codes 00801, 00803, 00805 and street addresses ending in 00802.

St. John

Cruz Bay, St John, 00830 customers can pick up packages and mail from 9 a.m. to 2 p.m.

St. Croix

Post Offices remain closed.

There will be no retail services and package or mail pickup at any location in 006-009 except for the locations listed above.

USPS is not accepting Priority Mail Express service or shipment of live animals for the following ZIP Codes: 006, 007, 008 and 009.

There will be no Priority Mail Express service or shipment of live animals in Puerto Rico due to the hurricane.

Retail services and package or mail pickup are not available on the following islands:

  • St. Croix, 008.
  • Culebra, 00775.
  • Vieques, 00765.