Video: USPS apologizes, promises to correct mail delivery issues in Richmond, VA

HENRICO, Va. – The U.S. Postal Service said that additional training and hiring of mail carriers is underway, as well as monitoring established, to help improve mail delivery service in the Richmond area.

The agency laid out its plans in a response to Congressman Donald McEachin, who contacted Postmaster General Megan Brennan on July 21 in regard to complaints of slow mail delivery.

The agency said that delivery service during that week was affected by an “unexpected staffing issue” and some of the “hottest weather Richmond has experience in many years.”

“These factors caused some customers not to receive mail for multiple days, for which we sincerely apologize,” said representative Cory Brown. Read more at WTVR

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