Video: GAO Lists Key Considerations for Potential Changes to USPS’s Monopolies

What GAO Found

7/24/17 – The value of the U.S. Postal Service’s (USPS) letter delivery and mailbox monopolies was $5.45 billion in fiscal year 2015, according to the most recent estimate prepared by the Postal Regulatory Commission (PRC), the regulator of USPS. This figure suggests that USPS’s net income would decline by this amount if its monopolies were eliminated. To develop these estimates, PRC identifies the mail covered under USPS’s monopolies for which a potential entrant might compete to provide service if the monopolies were to be eliminated; such mail is referred to as “contestable.” PRC’s estimated value of these monopolies has increased substantially in recent years—it was $3.28 billion in fiscal year 2012—and PRC staff expects that the value will continue to increase in the next few years due to increased volumes of contestable mail.

Narrowing or eliminating USPS’s letter delivery and mailbox monopolies would likely have varied effects, according to views provided by postal stakeholders, experts, USPS, and PRC. For example, all parties agreed that allowing other entities to deliver letters could decrease USPS’s revenues, and that additional strain would be placed on USPS’s ability to continue providing the current level of universal service. Additionally, some stakeholders said that allowing other entities to deliver items to the mailbox could adversely affect the security of mail and increase clutter that would impair USPS’s delivery efficiency. On the other hand, most of the postal experts we interviewed said that allowing entry to this market by private competitors could result in increased competition that would spur USPS to become more efficient. Officials from foreign posts or regulators in all six of the countries GAO contacted reported increases in competition after ending their postal delivery monopolies, and some of these countries also reported losses of revenue and market share for the carriers providing universal service. Stakeholders, experts, foreign officials, and USPS agreed that postal policies are interdependent and therefore need to be considered in tandem with one another; officials from all six countries we contacted told us that concurrent postal policy changes, such as increasing a post’s degree of commercial freedom or decreasing the scope of its universal service obligation, assisted their transitions away from postal monopolies.

Estimating the effects of laws that apply differently to USPS and its private competitors would require steps including defining appropriate study objectives and assessing scope and methodological tradeoffs. For example, objectives would need to clarify the extent of financial effects to be estimated—whether for USPS as a whole, for only specific products, or for USPS relative to competitors. Scoping decisions would need to define the specific areas to be studied, the period of time to be reviewed, and the type of data to be collected. This would involve multiple considerations, including determining which laws to include and how to address differing stakeholder views. Additional judgment would be needed to address any lack of consensus on methodologies and to determine the appropriate degree of time and resources. For example, a comprehensive study estimating the effects of every law would require significant time and resources; if estimates were desired in a shorter time frame—or if financial resources were limited—tradeoffs would be required.

Why GAO Did This Study

USPS’s mission is to provide universal delivery service while operating as a self-financing entity. Congress has provided USPS with monopolies to deliver letter mail and access mailboxes to protect its revenues, which enables it to fulfill its universal service mission, among other reasons. Despite its monopolies, USPS’s poor financial condition has placed its universal service mission at risk. USPS’s net losses were $5.6 billion in fiscal year 2016 and were greater than $62 billion over the past decade.

GAO was asked to review the postal monopolies. This report examines (1) what is known about the value of USPS’s letter delivery and mailbox monopolies, (2) views on the potential effects of narrowing or eliminating these monopolies; and (3) considerations that would need to be addressed to estimate the effects of laws that apply differently to USPS and its private competitors. To address these questions, GAO reviewed reports issued by PRC and others; obtained views from USPS and PRC, as well as postal stakeholders and experts who have submitted public comments to PRC proceedings; and collected information from six countries—France, Germany, Italy, Japan, Sweden, and the United Kingdom—that have eliminated their postal monopolies, selected based on criteria including their share of global mail volume.

GAO is making no recommendations in this report. USPS disagreed with some stakeholder perspectives, among other things. GAO believes that the information is portrayed in a balanced way and added USPS responses, where appropriate.

View Full Report (PDF, 53 pages)

Highlights Page: (PDF, 1 page)

For more information, contact Lori Rectanus at (202) 512-2834 or

3 Responses to "Video: GAO Lists Key Considerations for Potential Changes to USPS’s Monopolies"

  1. Postal Joe   July 25, 2017 at 1:39 pm

    What would you expect from the GAO…..If this agency is made up of “accountants” they should know that when one compares the “Postal Service monopoly” advantage to the private sector and all the advantages that go with this “monopoly”, one has to also look at “the cost of doing business”!!! And for the USPS that cost of doing business since 2006 has grown $100 Billion because of the requirement to prefund healthcare for it’s retirees!!!!
    I laugh every time someone says the Postal service has an “tax advantage” over the private sector…which may be partly true but the private sector doesn’t have congress forcing ridiculous mandates like pre funding healthcare for 75 years into the future either! When one makes a comparison you have to look at the pros and the cons!
    I am so tired of all these “so called” experts dumping on the Postal Service!!! It would be nice to see the “balance sheets” of all federal agencies but of course you’ll never see them because all other federal agencies pretty much get a “blank check” from Uncle Sam to pay for their expenses for things like healthcare, etc.! Level the playing field and get rid of the prefunding and we’ll see how the Postal Service measures up to the other agencies!

  2. Tony l foster   August 21, 2017 at 4:37 pm

    Need to take examine for employment.

    Tony – you need to contact the official USPS.

  3. Katharine Miele   September 12, 2017 at 7:40 am

    Greedy cooperations still trying to get their hands on 1 st class mail and eliminate the PO!! Don’t you [edited] have enough money!!! The USPS is just fine just the way it is!!

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