When Adrienne Harrison asked her fellow Larchmont residents over Facebook if they were having mail delivery issues, she expected a response or two. Instead, she got 160.
“It must be Monday — no mail delivery AGAIN,” one person responded. “Had no idea the rest of 10583 was suffering!” said another on the members-only Facebook page, Love Larchmont.
Rather than a small nuisance limited to her street, Harrison, who lives on Hall Avenue, had stumbled onto a village-wide mystery going back years.
“I’ve lost my trust in the United States Postal System,” she said. “Did someone just dump all our mail out in the middle of nowhere?”
The United States Postal Service said Tuesday they were conducting a “top-to-bottom review of postal operations in Larchmont to ensure every effort is being made to meet our customers’ expectations,” according to George Flood, a spokesman for the USPS.
“The comments made on social media do not reflect the level of service we wish to provide,” Flood said. “The community of Larchmont can be assured that we take stewardship of their stamp dollars seriously and will work hard to meet their expectations.” Read more