Q & A – City Carrier Assistants (CCAs)

A jointly developed question-and-answer document (M-01802) provides the mutual understanding of the national parties on issues related to city carrier assistants (CCAs) – the new classification of letter carrier created by the Jan. 10, 2013 interest arbitration award that set the terms of the 2011 National Agreement. The parties are still in discussions on several other issues concerning CCAs. This document will be updated when agreement is reached on other issues concerning CCAs.