Tester blasts Postmaster General for ‘lack of transparency’
Senator also introduces bipartisan bill to prevent rural closures
Wednesday, October 12, 2011
(U.S. SENATE) – Blasting a “lack of transparency” within the U.S. Postal Service, Senator Jon Tester is demanding straight answers from the organization as he introduces new bipartisan legislation to prevent the closures of post offices in rural communities across Montana.
Tester this week joined a bipartisan group of Senators in questioning Postmaster General Patrick Donahoe about whether public input is truly being considered as the Postal Service considers post office closures.
The Postal Service is considering closing 3,700 post offices across the country, including 85 across Montana, to save money.
At a recent Senate hearing, the Senators asked Donahue for a list of postal facilities that were kept open after going through the public comment process. Donahue promised to provide that information, but Tester and his fellow Senators are still waiting.
“The lack of response leads many of our constituents to question if their views and concerns are truly taken into account during this process,” Tester and his colleagues wrote. “The public comment process should provide more than the opportunity for input; it must lead to a full and fair consideration, with the real potential that positive outcomes can arise from the process.”
Tester isn’t waiting for Donahue’s response before taking action. He has introduced a bipartisan bill to prevent the U.S. Postal Service from closing a rural community’s post office if closure would leave the town more than ten miles from the nearest post office.
Many rural small businesses rely on their post office to conduct business and get their products to market, while seniors count on receiving critical correspondence and even medication by traditional mail.
Tester strongly opposes the Postal Service’s closure plan, saying the Postal Service is not adequately considering the importance of post offices to rural communities or all available options to save money.
“In Montana and across rural America, post offices define communities and serve as lifelines to the rest of the world—providing everything from important communication and correspondence to medication,” Tester said. “If post offices are shut down, entire communities will lose their identities and many of them will disappear. We must put sideboards on the Postal Service to prevent closures from disproportionately hurting rural and frontier America.”
Of the 85 Montana small post offices on the Postal Service’s closure list, 54 have no alternate post office within ten miles.
Tester’s bipartisan bill is cosponsored by Senators Jerry Moran (R-Kan.), Jeff Merkley (D-Ore.), Lisa Murkowski (R-Alaska), Mark Begich (D-Alaska), and Ron Wyden (D-Ore.).
Tester’s letter to Donahue appears below and HERE.
Tester’s bill appears online HERE.
Tester’s letter to Donahue
The Honorable Patrick R. Donahue
Postmaster General, CEO
United States Postal Service
475 L’Enfant Plaza SW
Washington, D 20260-0010
Dear Postmaster General Donahoe,
We write you today regarding the Postal Service’s ongoing efforts to evaluate its retail operation network. Specifically, we wanted to draw your attention to a request for information that we have each extended to you over the past several months. To date, we have not received a response from you or your staff on this matter.
In the May 17th hearing held by the Senate Committee on Homeland Security and Governmental Affairs (HSGAC) titled “Addressing the U.S. Postal Service’s Financial Crisis,” you had the following exchange in regards to the extent that public comment affects Postal Service retail operation considerations:
Senator Pryor: “When you say you’re listening, that you want to hear from the people…how many facilities have been on the list for closure, and then you went through the public comment process and you decided not to close them?”
Postmaster General Donahoe: “I’ll have to get back to you. I’d be more than happy to do that.”
However, nearly four months later, you had still not provided a response to this question.
In the September 6th HSGAC hearing on the Postal Service’s financial situation, titled “U.S. Postal Service in Crisis: Proposals to Prevent a Postal Shutdown,” a similar line of questioning was pursued:
Senator McCaskill: “I’m most worried about the transparency of the process. And last time that you testified before us, Sen. Pryor asked a question which, to my knowledge, has not been fully answered. Have there been times that places have been removed from the list following public hearings and comment? Has the public hearing and comment process ever had any impact on the decisions, the initial decisions to close?”
Postmaster General Donahoe: “I would have to double-check on that but I’m sure that there have been cases, but I’ll double check and get back to you.”
Senator McCaskill: “If you would, get back to us on that. I want to make sure that this isn’t just a ‘dog-and-pony show’ for these folks. Some of their hearts are breaking over this. Their post offices are going away. I want to make sure this process is fair and transparent.”
In fact, each of us has issued similar questions to you, either in personal meetings or in a Senate hearing.
Today, a full month after again committing to address this question, we have yet to receive a detailed response. We find this lack of transparency on your part to be the source of great concern. As Postmaster General, one of your primary responsibilities is to provide timely information, particularly when questions are posed to you in a Congressional hearing.
We are tasked with representing our constituents and asking questions on their behalf. Since there are 600 facilities being considered for closure or consolidation in our six states alone, this is an issue of extreme importance in communities we represent.
Over the course of multiple conversations with you, both in Congressional hearings and in face-to-face interactions, we have gained a deep understanding and appreciation of the difficult financial situation that the Postal Service is facing. We fully acknowledge that, in order to preserve the core mission of the entity, tough decisions must continue to be made that affect every aspect of the Postal Service.
The lack of response leads many of our constituents to question if their views and concerns are truly taken into account during this process. The public comment process should provide more than the opportunity for input; it must lead to a full and fair consideration, with the real potential that positive outcomes can arise from the process. Anything less would confirm our constituents concerns.
Our primary interest in this matter remains the same: to help the residents of potentially-affected communities understand your agency’s decision-making process and to ensure that these residents are provided with the opportunity to share valuable information that may help facilitate this process. To that end, we respectfully urge you to provide a prompt response.
Sincerely,
(s)
Jon Tester et al

The past several days we have not been reciving mail at our home. I phoned the post office in Stevensville Montana and the Post Master informed me she had suspended delivery on our route due to the dirt road we live on has pot holes and needs grading. I drive in and out of this raod every day in a small 2005 KIA Spectra and I do not have any issues with the road condition.
The Postal Service still refuses to deliver the mail. Whatever happened to the postal creed “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds”.
The Postal Service is quickly loseing the ability to serve the people when they can no longer deliver mail to a residance on a dirt road in Montana.
Maybe its time to let the private sector do what the Postal Service cannot.
PEN: May we suggest you contact your Congressman – this may help.
As a wife of a postal worker ….. this just isn’t right. Where is the empathy for the families to be affected by this? With the unemployement rate at approximately 9% – what is it going to be like if you let thousands more add to that percentage? With the layoff proposed for those people older (52 and up), how do they compete with the younger men and women with college degrees and those who have recently graduated for work? To be first choice on the chopping block is not a morale builder — you shouldn’t dread getting old only to feel used up and discarded after being in the workforce for decades. What about foreclosures, repossessions of their vehicles, utilties, gas, food, the luxury of going out to eat, an occassional movie and not ot mention the out-of-pocket monies for medicine,etc…?
PLEASE HAVE A HEART AND UNDERSTAND THAT THIS SITUATION IS DIRE AND HEARTBREAKING !!
Thank you 🙂
Senator Tester:
Thank you for your valiant effort in deriving the truth. You are the first person to actual question the Postmaster General..
I work and live in rural Colorado and they are closing our post office at the end of the month. We have fought and had the meeting with the Postal officials but I feel they just came out so they can follow the “rules”. But that was as far as it went. They had their mind made up before they came out. If the Postmaster General can’t balance the budget, maybe he doesn’t need his $850,000 salary and benefits.
I offered may suggestions on cutting their spending but it to fell on “deaf” ears.
I applaud your concerns and hope Congress can stop this closures of rural post offices. Maybe the Postal Genral needs to find his job being closed down.
Dear Mr. Tester, Please continue to push for infomation from the PMG. He is NOT telling you guys the truth. He continues to give out $80,000.00 bonus checks to his many VP’s yet the actual workers seem to be getting the brunt of his mismanagement. All the “workers” would love to see a bonus check once in a while, even a thank you would be nice. Instead we are being the scape goats for all the problems. Please keep on his ass. Thank you.