Aug. 12, 2009
Preserving the business:
DPMG discusses five-day delivery studies
This week – in part two of his three-part series about the possible change from a six-day to five-day delivery environment – DPMG and COO Pat Donahoe offers a broad overview of the potential impacts on operations and what employees and customers might expect if the change occurs.
Developed by a cross-functional team from all areas of the Postal Service, the five-day delivery study shows USPS would maintain all of its existing service standards, according to Donahoe, but USPS would make adjustments where necessary in measurement and reporting.
While a five-day delivery scenario would mean no delivery or collections for city, rural and contract delivery services on Saturday, Remittance Mail would be available through PO Boxes and Caller Service, and Express Mail would continue to be delivered 365 days a year.
To implement any plan, however, USPS would need Congress to change language in its appropriations bill that mandates six-day delivery, and the Postal Regulatory Commission would need to issue an advisory opinion, according to Donahoe.
“Many of us, including myself, have spent our entire careers in a six-day delivery environment, so this would be very new,” says Donahoe. “But we must do this to preserve the business and keep the mail strong.”

JUST DO IT !
Let us first remember that in the history of time no recession has last forever.
This time will be no different. The Postal Service has implemented different ideas, but rarely ask advise from the people who actually deal with the mail, the craft employee. First of all, the call is out in the private sector to eliminate bonuses, yet the Postal Service continues to give out bonuses to its management. What good is it to save money in one form, then waste it in another form. If they too want to work, they must learn to be satisfied with a paycheck every two weeks. We are talking about the viability of our future. Management spends millions of dollars on ideas that don’t work. They must stop trying to fit a square peg into a round hole. If some of the ideas don’t work change them. This is not about saving face. Listen to your craft employees. They are the liaison between the Postal Service and the customer. We are the Ambassadors in the station and outside of the station. Many of the people who make the major decisions of our future have never touched mail except from their mailboxes, which is an insult. They assume decisions based on the numbers that they solely control. When an employee brings a problem to management in which fixing would help benefit the Postal Service and the customer, if it is not written in their book of rules it is scrapped.
For the first time I am seeing businesses that were enjoying the weekends off open up on Saturdays. Businesses are trying to earn income everyday possible. It would only hurt them more to lose another service of 6 day mail delivery. In that daily mail delivery could be a paycheck that keeps that company or person one step from poverty.
So when I go the extra mile for my customer with a smiile despite the harrassment I may have received from management and no one knows it but me, its okay. The service I give is the service I want!
the time for talk is done.time for action