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3996 Estimates Do Not Mean Exact!
How many times has a jerk in a tie come up to
you and said, ďYou missed your call by 10
minutes?Ē Well, EXCUSE ME! I go out and work all
day in the heat, get chased by dogs, have to
negotiate unkempt lawns, drive around trash
cans, get stuck in traffic, handle two bundles
of mail while walking and trying not to have an
accident, talk pleasantly to my customers who
have question after question, to come back to
the office and have you ask me why my call was
off by 10 minutes? Remember, idiots donít know
they are idiots until you tell them!
Your 3996 call is only an estimate and is based
on YOUR knowledge of the route and your
abilities as a carrier. The jerk in the tie
tries to use the inaccurate DOIS (ĎDis Office
Information Sucks) computer program to try and
intimidate you into changing your call. DONíT
FALL FOR IT!
The Problem is that many carriers do fall for
it, and change their calls. They go out and
hurry along their route, find out they cannot
make the time DOIS says they can make, so they
skip their breaks, lunch, or both, to make it
back in the time the jerk in the tie told him to
be back by. Well, guess what? If you rush to get
back in the time DOIS says you can do it, you
just showed management that YOU can no longer be
trusted to make your own calls and that your
DOIS figures must be right!
These carriers then become stressed and hurry
along and get into accidents. Now the very
management that they were trying to please, and
keep off their back, now is issuing discipline
for having an accident and screwing up their
accident record! Now, the carrier canít break
for lunch or breaks, has to hurry, has an
accident, and now has to go out on stress. All
the subs that fill in get harassed because they
canít do it as fast as the regular carrier, and
they get stressed. And all along the regular is
blaming the Union for not doing anything about
this! We all know this guy!
Well, letís examine exactly what the Union has
done for this carrier and what he has brought on
First, of course is that the breaks are
negotiated into the contract by the Union and by
law, you are allowed to break 30 minutes for
lunch. They cannot force you to work past 6 hrs
without a lunch break.
Secondly, you have two 10-minute breaks, one
when you need it, and another when you need it.
Nothing states that you must take one break in
the morning and one in the afternoon, if you
take both breaks on the street. You can take
both in the morning or both in the afternoon,
just as long as they are not in conjunction with
your lunch or with each other.
Thirdly, and most importantly, is the PS Form 3996. They should be
requested and used anytime you need overtime. This is the ONLY recognized
item in the contract that is used to make YOUR call for the day. DOIS is
only a tool for management and is NOT to set performance standards for
you! This means they cannot demand that you make DOIS time! YOU TELL THEM
WHAT IT WILL TAKE THAT DAY! DO NOT LET THEM TELL YOU THAT YOU HAVE
UNDERTIME IF YOU DO NOT HAVE IT!
Now you must justify your call, if challenged by management, and they are
allowed to do so. This is different from harassing you. Challenging you is
to read your 3996 and the reasons you are requesting OT, and calmly ask
you if it will take you that long to deliver the mail. Harassing you is
when they come by and hear your call, and have not heard the reasons why
you need relief, and begin berating you about not making DOIS, or that
your time stated is too much no matter what the call is! If they claim
your call is too much and do not know the reasons why you made your call,
thatís harassment in my book! Document it and file against the supervisor
if they continue to do it daily!
DOIS means diddly! Do a fair days work for a fair days pay, that is all
that is required by the contract! If they tell you that you have undertime
and must take relief, follow instructions and call in later to let them
know that you cannot deliver it in the time allowed, just as you told them
before you left. Be sure to document that you did that. Write down
anything that may be valuable for the steward when grievances are filed
for non-odlís working OT and WA carriers are off assignment. We may not be
able to make the jerk in the tie smarter, but we sure can make them pay
for their stupidity!
BE INFORMED! BE PROFESSIONAL! BE UNION!
Aka-VetCarrier Orlando, FL - NALC Branch 1091
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